Salary : $40,062.88 - $60,094.32 Annually Location : Monroe, NC Job Type: Full-Time Regular Job Number: 531078 Department: Human Services Business Operations Opening Date: 11/06/2024 Closing Date: 11/20/2024 11:00 PM Eastern General Statement The Administrative Professional I, under general supervision, performs functions such as data processing; relaying information; scheduling activities; generation of reports/records/spreadsheets from a computer. Provides customer service activities that can assist the customer on the spot or require sufficient knowledge of the organization and policies to direct the customer to the appropriate resources. Essential Functions Provides administrative support for the assigned department; processes a variety of documentation associated with department operations within designated timeframes and per established procedures. Collects, opens, and distributes department mail; maintains department calendars and schedules meetings or other activities. Answers telephone calls and greets visitors; ascertains nature of business, directs callers/visitors to appropriate personnel, and records/relays messages; initiates and returns calls as necessary; provides information/assistance regarding department services, activities, and procedures; distributes forms forms/documentation as requested; and responds to routine questions or complaints and initiates problem resolution. Maintains file systems of various files/records for the department; prepares and sets up files; sorts/organizes documents to be files; files documents in designated order; retrieves and replaces files; purges, shreds, or destroys confidential or obsolete documents and files in compliance with records retention policies and procedures. Operates a computer to enter, retrieve, review or modify data; performs data entry functions verifying the accuracy of entered data. May perform cash handling, p-card processing, and bookkeeping functions. Performs other related duties as assigned. POSITION-SPECIFIC FUNCTIONSHuman Services - Business Operations Collects, opens, date stamps, and processes mail for the Department of Human Services. Scans mail to client files, and tasks all returned State required forms to Economic Service workers for determining client cases. Distributes EBT cards and client payments to Finance for processing. Prepares all outgoing mail for Union County Human Services. Assist with navigating UCHS clients within the building for meetings and appointments. Runs the duplicator to supply forms and envelopes to the agency. Runs courier service for UCHS and Union County Transportation. Acts as backup to Switchboard and General Utility Assistant. Receives and delivers packages through the dock and mail. Assists with UCHS fleet for maintenance and cleaning. Assists with/coordinates with event planners for setups and take downs for conference room usage. QualificationsMINIMUM QUALIFICATIONSEducation and Experience: High School diploma or an acceptable equivalency diploma (GED), and two (2) years of experience; or equivalent combination of education and experience. Licenses or Certifications: Must have a valid Driver's License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy. Applicable to Identified Human Services Positions Only: In order to perform work in this role, within (30) thirty days of employment you must provide immunization records, provide proof of immunity, or receive/start the required vaccination series, as applicable, along with complying with any necessary screenings, as required by the Union County Division of Public Health and its Healthcare Personnel Immunization and Tuberculosis Screening Policy, in accordance with applicable law. Supplemental InformationPHYSICAL DEMANDS Must be physically able to operate a variety of machinery and equipment including computers, printers, telephones, calculators, copiers, fax machines, cash registers, paper cutters, intercom, etc. Must be able to exert up to 30 pounds of force occasionally, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for Sedentary Work. Light Work usually requires walking or standing to a significant degree. However, if the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. WORK ENVIRONMENT Work is performed in a safe and secure work environment that may periodically have unpredicted requirements or demands. INSURANCE PROGRAMS HEALTH INSURANCE All full-time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period. Health Reimbursement Account Preventative Care Coverage Prescription Coverage Vision Coverage DENTAL INSURANCE All full-time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period. LIFE INSURANCE Basic Term life Insurance in the amount of one times the annual salary is provided for all full-time and benefitted part-time employees. Additional coverage is available for purchase through payroll deduction for the employee and eligible dependents. FINANCIAL PROGRAMS RETIREMENT Membership in the North Carolina Local Government Employees Retirement System is a requirement for all full-time and benefitted part-time employees. Employees contribute six percent (6%) of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have five (5) years of service, you are 100% vested in the NCLGERS. NC401(k) The NC401(k) supplemental retirement program is available to full-time and benefitted part-time employees. The County establishes this 401(k) account for each eligible employee and makes a five percent (5%) contribution based on biweekly earnings. Employees may elect to make voluntary contributions through payroll deduction. 457 DEFERRED COMPENSATION The 457 Deferred Compensation program is available to all employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income. FLEXIBLE SPENDING ACCOUNTS Options are available to regular full-time and benefitted part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Debit Card program gives you instant access to your account funds. Health Care Spending AccountSection 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible health care expenses. Dependent Care Spending AccountSection 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible dependent care expenses. DIRECT DEPOSIT Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice. CREDIT UNION Local Government Federal Credit Union membership is available to all employees. Once you join, you can remain a member for as long as you choose. Immediate family members such as: spouse, children, stepchildren, brothers, sisters and parents can all become members. TRUIST No Overdraft Fees $100 Negative Balance Buffer Online and Mobile Banking with Bill Pay LEAVE PROGRAMS VACATION LEAVE Vacation leave is accrued based on creditable years of service in the Local Government Employees Retirement System. SICK LEAVE For full-time County employees, sick leave accrues at eight (8.0) hours per month. Benefitted part-time employees accrue prorated sick leave based on a percentage of the full-time rate. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS. SICK LEAVE TRANSFER FROM OTHER AGENCIES Unused sick leave earned from another North Carolina Governmental Agency and/or entity, will be accepted and transferred to the County as follows: twelve (12) sick leave days will be transferred and added to the employees active sick leave balance after completion of six (6) months of employment. The remaining balance of sick leave documented for transfer at the time of employment will be recorded in the employees permanent personnel file. On the fifth anniversary of employment with the County, the remaining balance of transferred sick leave will be added to the employees active sick leave balance. HOLIDAYS There are 12 County recognized holidays per year with 1 floating holiday available. MILITARY LEAVE Annual Training - 10 paid workdays granted. Active Duty - 20 paid workdays granted. CIVIL LEAVE Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof. FAMILY & MEDICAL LEAVE ACT Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee. PAID PARENTAL LEAVE Parental Leave provides the employee paid leave for the first eight weeks of approved FML for the birth of a son or daughter, or placement with the employee of a son or daughter for adoption or foster care. ADMINISTRATIVE LEAVE Educational Leave is available to regular full-time and benefitted part-time employees when participating in a job-related, short course, such as an update, not to exceed ten (10) consecutive working days. VOLUNTEER TIME OFF Volunteer Time Off will provide employes with 16 hours of paid time per calender year to volunteer at approved Union County community partner agencies. OTHER PROGRAMS EMPLOYEE ASSISTANCE PROGRAM The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems. AQUATIC AND FITNESS CENTER We believe that staying healthy is more than just exercising regularly and eating well. Individual and family discount membership and monthly dues are available to full-time and benefitted part-time employees through payroll deduction. NATIONAL COLLEGE SAVINGS PROGRAM The National College Savings Program is open to all employees. The Program is designed to provide certain tax advantages, encourage and facilitate saving to pay the costs of attending eligible institutions. 01 Do you have a High School diploma or GED?
02 How many years of administrative experience do you have?
- None
- 1 to 2 years
- 3 to 4 years
- 5 or more years
03 Do you have a valid driver's license and clean driving record?
Required Question