Job Description The University of Southern Maine's Counseling Services is seeking an Administrative Specialist. Our University Counseling Services promote emotional growth, well-being, and academic success for a diverse student body. Counseling Services provides culturally sensitive mental health and learning services, prevention programming and outreach, and training for emerging mental health professionals. Counseling and Health Services work collaboratively to provide outstanding clinical services for students. This dynamic position performs a wide variety of responsibilities including, but not limited to:
- Creating billing invoices in an Electronic Health Record system for billing purposes.
- Oversight of ordering and billing for the office, including purchase orders and reconciling accounts.
- Credentialing healthcare providers.
- Providing front desk coverage for our Portland campus locations.
- Greeting students, scheduling appointments, and answering phones.
- Some website editing maintenance.
- Collaborating with the counseling team.
The Administrative Specialist performs tasks that are diverse in scope, requiring knowledge and skill in a variety of areas, such as accounting, computer, and administrative support. Work involves considerable internal and external contacts, access to confidential information, and administration of department policies and procedures. Communication includes non-routine matters which may involve interpretation of University and departmental policy. Maintaining confidentiality and the ability to manage multiple tasks and to prioritize are essential. Excellent written, phone, and verbal communication skills are required. Located on our Portland campus, this full-time position will pay $19.59/hour (non-negotiable) for a new hire or the appropriate transfer rate for a current employee with the University of Maine System. This position provides a terrific opportunity to pursue a bachelor's or advanced degree through the university's generous tuition waiver benefit. The University of Southern Maine offers highly competitive benefits for full-time and eligible part-time employees that includes (but is not limited to):
- 13 paid holidays plus earned vacation time and sick time.
- Health, dental and vision insurance.
- Low-cost short-term disability insurance and employer-paid long-term disability insurance.
- Employer-paid basic life insurance and supplemental life insurance.
- A tuition waiver program for employees and their spouse or dependent child(ren).
- A 403(b)-retirement plan with employer contribution.
- Free access to the METRO system, including the Husky Line with service between our Portland and Gorham campuses.
To learn more, please review the Benefits Information Summary. The University of Southern Maine is a vibrant academic community located in the greater Portland, Maine area, including campuses in Portland, Gorham, Lewiston, and online. USM is part of the University of Maine System and offers a comprehensive array of undergraduate and graduate programs, emphasizing hands-on learning, community engagement, and interdisciplinary collaboration. With a highly engaged student-centered learning environment, USM is a steward of higher education, helping drive the economic, cultural, and civic life in the communities where our campuses are located and beyond. USM is committed to providing expanded access to high-quality education that elevates economic opportunity and contributes significantly to the vitality of a diverse society. To learn more about USM, visit About Our University. The University of Southern Maine embraces an inclusive campus community that values the expression of differences in ways that promote excellence in teaching, learning, personal development, and institutional success. The Office of Equity, Inclusion and Community Impact supports USM's DEIA- and Community Impact-focused departments, committees, groups, projects, training, and events. USM encourages women, veterans, individuals with disabilities, and people from diverse racial, ethnic, and cultural backgrounds to apply. We are dedicated to our Service Promise, Student Focused Every Day and seek a team member who embraces this commitment and upholds our core values of Respect & Care, Integrity, Equity, and Responsiveness. Required Qualifications:
- 60 credits or more of higher education or equivalent work experience and training
- Three years administrative or project support or comparable experience.
- Computer proficiency - intermediate to advanced (ex. MS Office, HRIS, web).
- Ability to work well with many people at all levels.
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks, prioritize and assign work.
To apply, click on 'Apply Now' or visit our USM Careers Page and submit the following:
- Cover Letter
- Resume/Curriculum Vitae
This position will remain open until filled. We are not able to consider applicants who require Visa sponsorship support. Appropriate background screening will be conducted for the successful candidate. Clery Act: The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish, and distribute an Annual Security Report (ASR), and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University's crime statistics for the past three calendar years; and disclosures regarding the University's current campus security policies. View the University's Annual Security Report (PDF). If you wish to have a paper copy of the ASR or need to have a copy of the ASR in an accessible format, the University will provide such a copy upon request. Please email or call 207.###.####. EEO Statement: In complying with the letter and spirit of applicable laws and pursuing its own goals of diversity, the University of Maine System does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability physical or mental, genetic information, or veterans or military status in employment, education, and all other programs and activities. The University provides reasonable accommodations to qualified individuals with disabilities upon request. The following person has been designated to handle inquiries regarding nondiscrimination policies: Director of Equal Opportunity, 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, 207.###.####, TTY 711 (Maine Relay System).