Salary: $27,510.00 - $50,905.00 Annually Location : Dorchester County, SC Job Type: FTE - Full-Time Job Number: 169923 Agency: Department of Health and Human Services Division: Eligibility, Enrollment, and Member Services (EEMS) Opening Date: 10/11/2024 Closing Date: 10/18/2024 11:59 PM Eastern Class Code:: AA50 Position Number:: 60017640 Normal Work Schedule:: Monday - Friday (8:30 - 5:00) Pay Band: Band 3 Hiring Range - Min.: $27,510.00 Hiring Range - Max.: $27,510.00 Opening Date: 10/11/2024 EEO Statement: Equal Opportunity Employer Agency Specific Application Procedures:: Failure to provide detailed and complete information may result in your application not being referred. Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions. Job ResponsibilitiesThe Agency's mission is to be boldly innovative in improving the health and quality of life for South Carolinians. This position is located in Localized Eligibility Processing (LEP), Dorchester County. Are you the One? We are looking for an Administrative Specialist II who will provide administrative assistance to eligibility staff to improve efficiency in case processing. Performs administrative duties such as assisting clients, screening applications and resolving problems. Provides internal customer services by working in harmonious relationships and developing sound solutions to accomplish the S.C Department of Health and Human Services mission (The Department). Demonstrates positive, cooperative and professional relationships and customer service with staff, co-workers, customers, providers, administrators, the general public, and all stakeholders. Must exhibit dependability/reliability/time management by reporting to work on time, by meeting work schedules & deadlines and completing job tasks effectively and efficiently.
- Assists clients in person or via telephone. Screens applicants, makes appropriate referrals, answers questions & resolves problems. Adheres to all agency policies, HIPAA Medicaid Confidentiality rules. Must maintain punctuality with established schedules & exhibits exemplary customer service skills (friendly, helpful, courteous, and harmonious).
- Provides administrative assistance to eligibility staff to improve efficiency in case processing. Reviews incoming applications/reviews for completeness. Scans files accurately into OnBase using correct indexing and county information. Receives faxes and directs faxes to appropriate worker or virtually prints faxes into OnBase.
- Maintains inventory of supplies/forms. Prepares supply order. Prepares reports as requested. Maintains filing system. Opens/date stamps/reads/research incoming mail and distributes to appropriate staff daily and prepares outgoing mail. Delivers mail between offices as directed.
- Performs emergency preparedness duties or activities as required.
- Attends meetings and training sessions as required. Makes and keeps schedules, completes tasks timely and reports to work timely. Performs other duties as assigned.
The South Carolina Department of Health and Human Services offers an exceptional benefits package for FTE and TGE positions that includes:
- Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
- 15 days annual (vacation) leave per year.
- 15 days sick leave per year.
- 13 paid holidays.
- State Retirement Plan and Deferred Compensation Programs.
Minimum and Additional Requirements A high school diploma. Related clerical experience may be substituted for a high school diploma. Additional Requirements:
- Occasional overnight travel.
- Sitting or standing for long periods of time.
- Lifting requirements: 20 lbs.
Preferred Qualifications
- Knowledge of laws, regulations and policies relevant to the agency of employment.
- Must be able to perform routine administrative duties.
- Exercises discretion in applying policies and procedures.
- Adheres to all agency policies, HIPAA Medicaid Confidentiality rules.
Additional Comments Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes. All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail. The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information. Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available. 01 The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the minimum qualification requirements. Please, thoroughly complete the Education and Work Experience sections of your application and the Supplemental Questions. Failure to provide detailed and complete information will result in your application being rejected. Any misrepresentation or omissions will result in your disqualification from employment and/or termination. You may not submit resumes in lieu of filling out the application or answering the Supplemental Questions. I acknowledge that I have read, understand, and agree with the above.
02 This is an entry-level position with a salary of $27,510. Would you still like to be considered for the position?
03 Do you have a high school diploma/GED?
04 Do you have related clerical experience?
05 Do you wish to claim Veteran Preference? If yes, you must submit a copy of your DD214 Form with your job application in order to qualify and claim this preference.
06 How did you hear about this career opportunity? Required Question