Job Type Full-time Description Administrative Specialist Erie County Children's Single Point of Access (C-SPOA) Buffalo, New York - [Hybrid] FULL-TIME/, nonexempt: 35 hours Coordinated Care Services Inc (CCSI) is currently seeking a talented and motivated Administrative Specialist to join their team. As the Administrative Specialist, you will be working in an environment that embraces community connectedness, collaboration, and excellence in customer service. The Administrative Specialist oversees administrative office management and logistics, reporting, and data preparation, and maintains the Children's Single Point of Access (C-SPOA) Policy and Procedure Manual. The Administrative Specialist will be responsible for the creation and maintenance of all marketing products and assisting the Director/Coordinator and other department staff as needed. The Administrative Specialist is an employee of Coordinated Care Services Inc. (CCSI) who is contracted to work directly with Erie County Children's Single Point of Access Program. In your role, you will be
- Responsible for general office administration
- Manage site work and logistics in order to support clinical team
- Create Electronic Health Records, ensure information is complete, case assessments are done, manage C-SPOA files, track intake status and outcomes of referrals, organize office operations and procedures, and clerical functions
- Coordinate onsite training events with outside vendors and online webinars, as directed
- Assist in developing and maintaining process standards for efficient operations
- Run Electronic Record Reports as requested to support supervisory staff implementation of C-SPOA process flow
- Keep staff informed on agency-reported capacity
- Data preparation and reporting for Administrative oversight
- Prepare all reports and data necessary for County and State requirements for supervisory review and submission
- Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends
- Assist Mental Health website content for Children's sections
- Prepare correspondence, meeting agendas and meeting minutes
- Answering telephone calls and emails from customers and clients and directing them to relevant staff
- Assist in obtaining necessary documentation to assist team in optimally supporting youth and families
- Conducting other duties as assigned.
We Are Coordinated Care Services (CCSI)Coordinated Care Services (CCSI) has grown to more than 400 talented, dedicated professionals who provide staffing, consulting, and operational support needed by local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond! Our mission, simply put, is to help people and communities. At Coordinated Care Services (CCSI), you will have opportunities to collaborate to provide needed support and services to improve lives and strengthen our local communities. Coordinated Care Services Inc (CCSI) can offer you,
- Market competitive compensation.
- An award-winning Wellness@Work and benefits program.
- Continuous professional development opportunities.
- Paid time off (PTO) starts accruing on the first day.
- A voice in shaping Coordinated Care Services (CCSI)'s ever-evolving, diverse company culture.
Requirements
- Associates degree from a 2-year college or technical school and 4 years of work experience or equivalent education and work experience ( see CCSI's equivalency chart )
Additional Requirements
- Satisfactory completion of all required background screenings.
CCSI does not accept inquiries from third-party recruiters or search agencies. Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Salary Description $24.72 - $27.47 per hour