Administrative Specialist Work Schedule: 8 to 430 - Monday through Friday Job Summary: Ensures timely and accurate accounts receivable, billing, and accounting functions while working closely with the outside billing company, Reimbursement Director, and CEO. Principal Duties and Responsibilities:
- Works with DHS Medicaid Specialist to ensure residents and families complete and submit Medicaid applications, required documents and annual renewals in a timely manner.
- Maintain patient documents related to their financial accounts
- Assess patient accounts for collections, payments and refunds
- Responsible for ensuring payments of Medicaid patient pay amounts and related collection activities.
- Resolves resident/family members billing questions.
- Complete basic accounting functions and ability to cross train in other support roles, such as accounts payable, reconciliations, etc.
- Completing new admission consent forms
- Insurance verifications, appeals and coordination of benefits
- Performs other duties and related work as required
Qualifications: Ability to comprehend instructions, organize time and complete tasks with minimal supervision. Ability to adapt to frequent changes in routine. Competent with personal computers, spreadsheet software, standard office equipment (fax, copier, postage machine, etc.), four line phone system, etc. Knowledge of accounting/bookkeeping practices to process charges, generate medical bills and accounts for payment accurately. Experience: 3 years or more of related experience. Education: College level courses desirable. Certification preferred and/or desire to obtain certification/associates.