Salary : $52,146.00 - $80,912.00 Annually Location : Durham, NC Job Type: Full time with benefits Job Number: 24-05151 Department: Public Works Division: Street Maintenance Opening Date: 11/04/2024 Closing Date: 11/18/2024 11:59 PM Eastern Position DescriptionWork, Serve, Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve. Top-notch management, highly qualified, competent staff and opportunities for career advancement and professional success make the City of Durham's a great place to work. We create the foundation on which Durham is built, using innovative methods that support the City's growth and enhance our quality of life. If growing professionally while serving your community is for you, bring your skills to Durham! Hiring Range: $52,146.00 - $63,398.00 Work Schedule: 7:00 a.m. - 4:00 p.m. Devoted to providing clerical and/or office support activities for city functions and staff. Perform a broad range of paraprofessional work ranging from routine to specialized office/customer service support such as processing complex transactions; handling escalated customer service requests; coordinating and maintaining office processes and office information; and performing quality assurance on transactions and/or work product. Responsible for providing administrative office coordination (such as processing budget, procurement, payroll, timekeeping, and human resources transactions); records management; routine or specialized administrative support to senior staff; and logistical support for programs and/or projects. Incumbents may serve as an executive assistant to a department director. Duties/Responsibilities
- Coordinates and oversees administrative office functions such as maintaining supplies; processing fiscal, procurement, payroll, time-keeping, and/or human resources transactions; assisting with social media; assisting with budget preparation, reporting and/or monitoring of expenditures/revenues; maintaining service contracts and coordinating equipment repair; and coordinating work flow.
- Provides quality assurance over administrative support functions including financial, procurement and human resources transactions; may serve as the department lead user and/or representative for a business system; may serve as a department liaison to other functions and/or serves on city committees.
- Serves as a lead worker, assigning work and monitoring work completion, as assigned.
- Coordinates meeting requests, event calendaring, special event scheduling and/or logistical support for events or facility rental/scheduling; provides calendaring coordination and support for executive staff, as assigned. Work may also include program support such as handling facility rental requests; training staff; documenting and routing customer complaints.
- Gathers and compiles data; calculates statistics; provides special project/program support related to materials/information-gathering and administration; may assist with applicant selection process.
- Prepares and produces documents, reports and/or presentations from verbal information and/or written drafts; assists with the preparation of manuals, polices, procedures, confidential correspondence and public information materials including information for city council agenda items; provides general administrative support to staff and/or projects.
- Receives, processes and routes calls; provides information to callers; researches and resolves complaints and makes referrals as appropriate; handles call on behalf of executive staff, ensuring appropriate and timely follow up.
Minimum Qualifications & Experience
- Associate's degree in business or related field OR equivalent experience.
- Two years of advanced administrative support experience.
Additional Preferred Skills
- Proficient with MS Office applications such as Outlook, Excel, Word, and PowerPoint.
- Payroll and/or timekeeping experience required.
- Experience with accounting or transaction processing.
- Some assignments may require a North Carolina Public Notary registration.
Benefits - General Full-Time Employees
- 12-13 paid holidays per year
- 13 standard work days of vacation per year
- 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
- 2 weeks paid military leave per year
- Medical, dental, vision, and supplemental life insurance plans
- State and City retirement plans
- Short and long term disability plans
- Paid temporary disability leave for specified conditions
- City contribution of 13.6% into the N.C. State Retirement System
- Paid funeral leave
- Employee Assistance Program - personal and family counseling
- Paid life insurance equal to annual salary
- 48 hours for volunteer work each year*
- 4 hours parental leave each year
- Workman's Compensation Insurance
- 457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
- 401(k) retirement plan (5.0% of salary)
- State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
- 401(k) retirement plan (5.0% of salary)
- State retirement plan effective first day of the month following date of hire
- Health insurance effective first day of the month following date of hire
- Dental and life insurance, after one year of service
- Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
01 Where did you first hear about this opportunity?
- City of Durham Website
- Walk in
- Job fair
- Employee referral
- Professional organization ***Please list the organization in other box below***
- Internet posting ***Please list the specific web site in the other box below***
- Craig's List
- Facebook
- LinkedIn
- GlassDoor
- governmentjobs.com
- Monster.com
- Indeed.com
- Employment Security Commission
- Magazine/Newspaper
- Other
02 If you listed other above please give specific web site, organization, or publication. 03 Please select your highest level of COMPLETED education.
- Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
- High School Diploma or Equivalent (GED, HiSET, TASC)
- Associates Degree
- Bachelor's Degree
- Master's Degree
- PhD or Juris Doctorate
04 How many years of advanced administrative support experience do you have?
- No related experience
- Less than 1 year of related experience
- 1 year but less than 2 years related experience
- 2 years but less than 6 years related experience
- 6 or more years related experience
05 How would you rate your experience level with MS Office applications such as Outlook, Excel, Word, and PowerPoint?
- No experience
- Beginner level
- Intermediate level
- Advanced level
- Expert level
06 How many years of payroll and/or timekeeping experience experience do you have?
- No related experience
- Less than 1 year of related experience
- 1 year but less than 3 years related experience
- 3 years but less than 5 years related experience
- 5 or more years related experience
07 How many years of accounting or transaction processing experience do you have?
- No experience
- Less than 1 year
- 1 year but less than 2
- 2 years but less than 3
- 5 years or more
Required Question