Administrative Support Associate
: Job Details :

The Division of Student Affairs fosters student development as well as aids, directs and informs students about services and programs that will expand students' educational experiences and prepare them for diverse lives in local and global communities. The Division of Student Affairs is responsible for many of the outside the classroom/off campus aspects of student life at ECSU, including student engagement and leadership; career development; student accessibility services, residential life, Title IX, community standards, special programs and services, student health & counseling services

Description of Work

The Administrative Support Associate takes direction and assignment from the executive leadership team for the Division of Student Affairs & University Advancement. This role is responsible for managing front end logistics and coordination of special projects that impacts the entire division. The primary special projects will include research, preparing statistical records used in for high-level presentations, handling information requests, and preparing various correspondence, and coordination of special events and activities. This role will communicate with key stakeholders including current students, participants, and recipients of the resources allocated through DSA-sponsored programs, initiatives and grants. Serves as department liaison, triaging requests and managing targeted information exchange for the Division. This position may also be required to train staff.

Competencies/Knowledge Skills, and Abilities Required in this Position

Communication - Verbal: Responds to questions/issues that deviate from standard operating procedures by determining and consulting appropriate resources such as policies, manuals or other staff. Responds to requests for program and procedural information. Contacts service recipients, vendors, or clients to provide or obtain information. Schedules and coordinates appointments, meetings and events

Communication-Written: Composes written communication with guidance using standard formats. Composes correspondence involving program or operational procedures independently from general instructions or brief summaries.

Office Technology: Selects, understands and fully applies features of a variety of software programs, machines or office equipment that will produce the desired results.

Work Coordination: Plans and facilitates the support activities of an office or work unit; coordinates with others to complete tasks. May serve as an office coordinator for a work unit.

Problem Solving- Assesses and may resolve unprecedented problems that require research and review of policy and procedures. Applies judgment for problem resolutions based on delegated authority from supervisor.

Knowledge Program: Understands programs and services to apply this knowledge in problem solving and responding to most questions and inquiries. Uses program knowledge to interface with other offices and organizations.

Information/Records Administration: Records, compiles and summarizes data using established format. Compiles and organizes information from different sources to develop reports and data.

Budget- Monitors and reconciles departmental or program budget and tracks travel and office expenditures.

Minimum Training and Experience

Graduation from High School; or an equivalent combination of education and experience.

License or Certification Required by Statute or Regulation Management Preferences Class Salary Range $33,540-$54,455 Position Recruitment Range $33,540-$40,000 Position Category Staff Position Status Permanent Full Time FLSA Non Exempt Work Hours (i.e. 8:00-5:00pm, etc.) 8:00 a.m. - 5:00 p.m. Work Schedule (i.e. Mon-Fri, Rotating Shifts, Etc.)

Monday - Friday