Responsibilities/ Job Duties:
The Support Associate assists the Clinical Operations Team within a limited scope of defined responsibilities in carrying out one of the assigned roles (data entry of clinical data or administrative/front office support).
Data Entry Responsibilities:
- Assist in the conduct of clinical trials by performing data entry tasks in accordance with the study protocol, GCP, ICH Guidelines, and site SOPs under the direction of the Clinical Research Team
- Enter source data into the sponsor's and/or vendor's data portal
- Resolve basic queries that do not require a change in the clinical source chart per site SOPs
- Escalate missing and/or inconsistent data identified in the subject's chart to Clinical Research Team
- Demonstrate basic understanding of good documentation practices when transferring data to sponsor/CRO data capture systems
- Maintain confidentiality of patient protected health information
Front Office/Admin Responsibilities:
- Maintain confidentiality of patient protected health information
- Prepare source document charts, copy and/or file medical records and study related documents as required
- Perform front office duties as needed including but not limited to answering phones, scheduling subjects appointments, making reminder calls and updating patient tracking systems
- Instruct patients on completing applicable paperwork upon check in
- Other duties as assigned
Minimum Education and Experience Qualification Requirements:
- High school graduate and/or technical degree
- Basic knowledge of medical terminology
- Basic ability to use the following technology: Computers, Microsoft Office software, fax, copier, and multi-line telephone.
- Basic understanding of verbal, written, and organizational skills
- Ability to work as a team player
- Ability to read, write, and speak English
- Ability to multi-task
- Ability to follow written guidelines
- Ability to be flexible/adapt as daily schedule may change rapidly
Location: Cincinnati, OH 45219
Job Type: Temporary contract - 2 months minimum, potential extension
Schedule/ Shift:
- 40 hours a week
- M-F, 7 AM - 4:30 PM
Benefits:
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)
- Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)
- 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)
- Short Term Disability Insurance
- Term Life Insurance Plan