ADMINISTRATIVE SUPPORT SPECIALIST
: Job Details :


ADMINISTRATIVE SUPPORT SPECIALIST

Department of Defense

Location: Limestone,ME, USA

Date: 2024-11-13T08:40:15Z

Job Description:

Summary

Who May Apply:

* Current, permanent DFAS employees in the competitive service, and current DFAS VRA employees in the local commuting area, and eligible DoD PPP Military Spouse preference applicants.

This Job Opportunity Announcement is using an additional online assessment tool to evaluate applicants. Please review the HOW YOU WILL BE EVALUATED, REQUIRED DOCUMENTS, HOW TO APPLY and NEXT STEPS sections below for instructions. Learn more about this agency

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Overview

* Accepting applications

* Open & closing dates

10/29/2024 to 11/13/2024

* Salary

$49,025 - $94,317 per year

* Pay scale & grade

GS 7 - 11

* Help

Location

1 vacancy in the following location:

* Limestone, ME

* Remote job

No

* Telework eligible

Yes-as determined by the agency policy.

* Travel Required

Occasional travel - You may be expected to travel for this position.

* Relocation expenses reimbursed

No

* Appointment type

Permanent

* Work schedule

Full-time

* Service

Competitive

* Promotion potential

11

* Job family (Series)

* 0301 Miscellaneous Administration And Program

* Supervisory status

No

* Security clearance

Other

* Drug test

No

* Position sensitivity and risk

Noncritical-Sensitive (NCS)/Moderate Risk

* Trust determination process

* National security

* Financial disclosure

No

* Bargaining unit status

Yes

* Announcement number

LI-12572226-25

* Control number

816441800

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This job is open to

* Internal to an agency

Current federal employees of this agency.

Clarification from the agency

This announcement is open to current, permanent DFAS employees in the competitive service and current DFAS VRA employees in the local commuting area and eligible DoD PPP Military Spouse preference applicants.

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Duties

* Collaborates with budget, manpower, administrative and HR staff to ensure accurate and efficient processing of a variety of personnel actions.

* Provides position and organizational information to the HR representative and highlights issues important to the Site Director as well as critical to the success of the site's HR program.

* Analyzes local organizational conditions and advises the Site Director on the construction and administration of pay pools based on current Agency and HR guidance.

* As needed, assists in facilitating the new employee orientation each pay period, in-processes new employees, and coordinates the completion and submission of forms as appropriate.

* Schedules and coordinates various personnel to present information to new employees during the orientation.

* Participates in the scheduling and coordinating new manager assimilation sessions. Guides participants through tense or difficult topics in keeping with the objectives of the session.

* Utilizes Microsoft Office software to analyze, organize and present data, i.e. project status reports, action memorandum, or charts and graphs of personnel data.

* Manages a variety of special projects by creating and executing plans of action and prioritizing multiple tasks effectively.

* Informs the workforce about upcoming training and coordinates the administrative processes (e.g., material, computers, etc.) to schedule and set-up onsite classrooms.

* For vacancies filled at less than the full performance level of the position, duties will be developmental in nature.

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Requirements

Conditions of Employment

* Must be a U.S Citizen or National.

* This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.

* Registered for Selective Service (males born after 12-31-1959).

* Suitable for Federal employment.

* Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.

* Time in Grade Requirement - see the Qualifications field below for more details.

* Obtain/Maintain Financial Management Certification.

* New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov.

* This position is GS-07 non-exempt; GS-9 and 11 exempt from the Fair Labor Standards Act.

* Travel requirement is 1-24%.

* This position IS covered by a bargaining unit.

Qualifications

Human Resources will determine your qualifications for each entry grade level based on your interest and the additional following criteria. Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe this in your resume. Combinations of education and experience may also be sufficient.

One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade within the federal service, which demonstrates the ability to perform the duties of the position, is required.

To be hired at the GS-7 entry grade level, applicants must minimally have one year of specialized experience equivalent in level of difficulty and responsibility to that of a GS-05 within the federal service that demonstrates the ability to perform the duties of the position.

Specialized Experience For The GS-07 Is Defined As:

* Performing administrative and support functions by gathering, consolidating, and analyzing various types of information needed to assist office and management personnel; advising others on regulations and instructions, answering questions and remedying standard problems referred by organization officers or operating officials.

To be hired at the GS-9 entry grade level, applicants must minimally have one year of specialized experience equivalent to the GS-07 grade level in the federal service which demonstrates the ability to perform the duties of the position.

Specialized Experience For The GS-09 Is Defined As:

* Applying knowledge of rules, procedures, operations and functions of an organization in order to perform administrative work in a variety of administrative areas such as budget, personnel management, training, initiating personnel actions, correspondence routing; project planning or scheduling events.

To be hired at the GS-11 entry grade level, applicants must minimally have one year of specialized experience equivalent to the GS-09 grade level in the federal service which demonstrates the ability to perform the duties of the position.

Specialized Experience For The GS-11 Is Defined As:

* Interpreting and applying administrative management policies, regulations, and procedures to collaborate with budget, manpower, and administrative staff; coordinating the orientation of new employees and/or providing administrative support and facilitation services for organizations.

Time-in-Grade:

* Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. To be considered for the GS-7, applicants must have served 52 weeks as a GS-5 or higher in the Federal service. To be considered for the GS-9, applicants must have served 52 weeks as a GS-7 or higher in the Federal service. To be considered for the GS-11, applicants must have served 52 weeks as a GS-9 or higher in the Federal service.

You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:

Education

If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (

GS-07 Substitution of Education for Experience:

* One full year of graduate level education or a bachelor's degree with Superior Academic Achievement may be substituted to meet the specialized experience requirement. Superior Academic Achievement: S.A.A. is based on (1) class standing, (2) grade-point average, or (3) honor society membership. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (

GS-9 Substitution of Education for Experience:

* Two full years of progressively higher level graduate education, Master's or equivalent graduate degree, may be substituted to meet the specialized experience requirement. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (

GS-11 Substitution of Education for Experience:

* Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree may be substituted to meet the specialized experience requirement. Equivalent combinations of successfully completed higher-level graduate level education and experience may be used to meet total experience requirements. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (

This position requires you to obtain and maintain a Level 2 Certification under the DoD Financial Management (FM) Certification Program as a condition of employment. If you are selected, you will have to obtain this certification within two (2) years of your entry on duty in the position unless you are already in a position that requires a Level 2 Certification in which case you must complete the certification within the original 2-year period. Failure to become certified within the required time-frame may be grounds for removal from the position and/or from Federal service. Information about the DoD FM Certification Program is available at

This position will be covered by formal training under the DFAS Career Acclimation Program (DCAP). The purpose of this program is to develop well-qualified, well-trained, high potential employees for future positions within DFAS. Promotion is conditional based on performance, successful completion of training, and availability of higher graded work. Participants who do not successfully complete the program may be separated.

Additional information

* Moving expenses WILL NOT BE paid.

* The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.

* For positions where relocation is paid (see Location block of vacancy announcement), you can learn more about relocation allowances and entitlements.

* Telework availability will be based upon the mission requirements and supervisory determination.

* We may use this announcement to make a temporary promotion. For some positions, the temporary promotion may be made permanent without further competition.

* Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment.

* A one year probationary or trial period may be required.

* We may use this announcement to fill additional vacancies within 120 days of the closing date.

* This position is GS-07 non-exempt; GS-9 and 11 exempt from the Fair Labor Standards Act.

* Travel requirement is 1-24%.

* This position IS covered by a bargaining unit.

* For grades below the full performance level, only MSP/PPP eligible candidates who currently occupy a formal training program position will be entitled to exercise their priority preference.

* Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.

* Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here.

* The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements.

* Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer. Please see Fair Chance to Compete for Jobs Act of 2019 (dfas.mil) for more information on The Fair Chance to Compete Act, exceptions, and DFAS contact information.

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* Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING.

All information included in the resume and Occupational Questionnaire is subject to review and verification. HR will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. Applicants meeting the minimum requirements will be further evaluated based upon information you provided in the Occupational Questionnaire. If a determination is made that the work experience described in your submitted resume does not support your responses to the self-assessment questionnaire, your score may be reduced, and you may lose consideration for this position. If you are already a DFAS employee, you may be subject to disciplinary action, up to and including removal from Federal service, if you are found to have exaggerated, embellished, inflated, mischaracterized, or falsified your resume or qualifications.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

* Administration and Management

* Attention to Detail

* Communication

* Customer Service

* Decision Making

* Flexibility

* Integrity/Honesty

* Interpersonal Skills

* Learning

* Planning and Evaluating

* Problem Solving

* Reading Comprehension

* Reasoning

* Self-Management

* Stress Tolerance

* Teamwork

The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

You can preview the Application Questionnaire here:

* Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

* Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

You must provide a complete Application Package which includes:

1. You are encouraged to choose only ONE method of submitting your resume. (HR will review the resume that the system date stamps as the latest one received and this may not be the resume, which best reflects your qualifications for the job and may result in an ineligible rating.) You may submit your resume by: attaching in your USAJOBS account; or uploading in your Application Manger account. For assistance in preparing your resume, take a look at the DFAS Resume Tools.

2. Complete initial Eligibility Questionnaire and Additional On-line Assessments: Your resume must describe the quality of work in regards to responses to the occupational self-assessment questionnaire as they generate your numerical rating.

3. Other Supporting Documents.

4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.

The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement.

1. You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume.

2. SF-50: With the exception of current permanent DFAS employees, current or former federal employees must submit a Notification of Personnel Action reflecting the highest grade held on a permanent basis, tenure and appointment type.

3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities.

4. Military Spouse Preference (MSP): Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist.

5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.

6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.

7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.

8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available.

9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit.

10. You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.

WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) 11/13/2024, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

* How to Apply

The following link will help you determine if you meet the eligibility to apply for this position:

PLEASE NOTE: You will be considered only for those appointment eligibilities for which you select, attach supporting documentation and are found eligible.

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

* Click the Apply Online button.

* Answer the questions presented in the application and attach all necessary supporting documentation.

* Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.

* If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click Track this application to return to your assessment completion notice.

* Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.

* Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.

* Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.

* Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources:

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status: Click on this: Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Agency contact information

HR Customer Care Center

Phone (317) ###-#### Email ...@mail.mil

Address DFAS - ACCOUNTING OPERATIONS - LIMESTONE

27 Arkansas Rd.

Limestone, ME 04751

US

Learn more about this agency

Next steps

The following link will help you determine if you meet the eligibility to apply for this position:

PLEASE NOTE: You will be considered only for those appointment eligibilities for which you select, attach supporting documentation and are found eligible.

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

* Click the Apply Online button.

* Answer the questions presented in the application and attach all necessary supporting documentation.

* Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.

* If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click Track this application to return to your assessment completion notice.

* Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.

* Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.

* Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.

* Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

* Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

* Criminal history inquiries

* Equal Employment Opportunity (EEO) Policy

* Financial suitability

* New employee probationary period

* Privacy Act

* Reasonable accommodation policy

* Selective Service

* Signature and false statements

* Social security number request

Help

Required Documents

You must provide a complete Application Package which includes:

1. You are encouraged to choose only ONE method of submitting your resume. (HR will review the resume that the system date stamps as the latest one received and this may not be the resume, which best reflects your qualifications for the job and may result in an ineligible rating.) You may submit your resume by: attaching in your USAJOBS account; or uploading in your Application Manger account. For assistance in preparing your resume, take a look at the DFAS Resume Tools.

2. Complete initial Eligibility Questionnaire and Additional On-line Assessments: Your resume must describe the quality of work in regards to responses to the occupational self-assessment questionnaire as they generate your numerical rating.

3. Other Supporting Documents.

4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.

The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the

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