Location: all cities,NC, USA
Administrative Technician, Senior*
Print (
Apply
?
Administrative Technician, Senior*
Salary
$46,093.00 - $71,532.00 Annually
Location
Durham, NC
Job Type
Full time with benefits
Job Number
24-05129
Department
Transportation
Opening Date
10/10/2024
Closing Date
10/24/2024 11:59 PM Eastern
+ Description
+ Benefits
+ Questions
Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
The Transportation Department plans, builds, and maintains a safe and vibrant multi-modal transportation network that supports safety, mobility, and environmental sustainability to provide a superior quality of life for our residents, businesses, and visitors. If you're interested in helping bring innovative, community-focused transportation solutions to our community while growing in your career, come to Durham!
Hiring Range: $46,093.00 - $55,311.60
Workdays/Hours: Monday - Friday / 8:00 a.m. - 5:00 p.m.
Devoted to providing clerical and/or office support activities for city functions and staff. Incumbents assigned to this class provide more advanced transaction processing involving basic research, verification, reconciliation and mathematical calculations, as well as respond to internal and external customer questions and inquiries by communicating standard policies and procedures. Incumbents may be assigned to confidential positions or handle confidential materials.
An incumbent is responsible for providing administrative support to staff, projects and/or an office or field function including processing more complex financial and service-related transactions and monitoring their status; processing customer-related transactions such as service requests, registrations and/or cash-handling; preparing documents, reports and presentations; entering and retrieving data; and ensuring the accuracy of information contained in databases and systems.
Duties/Responsibilities
+ Receives, prepares, processes and verifies transactions including calculating and providing refunds and recording and submitting financial documentation such as invoices, bank deposits, credit card expenses, travel authorizations and/or purchasing requisitions; or processes and assigns service work orders.
+ Enters data for reports, databases, work orders, payroll and/or tracking information; retrieves and compiles data.
+ Monitors transactions for progress and performs research as required.
+ Prepares and produces documents, reports and/or presentations from verbal information and/or written drafts; provides general administrative support to staff and/or projects.
+ Receives, processes and routes calls, which may include dispatching calls for service, as assigned.
+ Updates web pages, as assigned.
+ Opens, logs and distributes mail.
Minimum Qualifications & Experience
+ High School Diploma or equivalent (GED, HiSet, TASC)
+ Three years of related clerical/administrative support experience.
Benefits General Full-Time Employees
+ 12-13 paid holidays per year
+ 13 standard work days of vacation per year
+ 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
+ 2 weeks paid military leave per year
+ Medical, dental, vision, and supplemental life insurance plans
+ State and City retirement plans
+ Short and long term disability plans
+ Paid temporary disability leave for specified conditions
+ City contribution of 13.6% into the N.C. State Retirement System
+ Paid funeral leave
+ Employee Assistance Program - personal and family counseling
+ Paid life insurance equal to annual salary
+ 48 hours for volunteer work each year*
+ 4 hours parental leave each year
+ Workman's Compensation Insurance
+ 457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
+ 401(k) retirement plan (5.0% of salary)
+ State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
+ 401(k) retirement plan (5.0% of salary)
+ State retirement plan effective first day of the month following date of hire
+ Health insurance effective first day of the month following date of hire
+ Dental and life insurance, after one year of service
+ Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
01
Where did you first hear about this opportunity?
+ City of Durham Website
+ Walk in
+ Job fair
+ Employee referral
+ Professional organization ***Please list the organization in other box below***
+ Internet posting ***Please list the specific web site in the other box below***
+ Craig's List
+ GlassDoor
+ governmentjobs.com
+ Monster.com
+ Indeed.com
+ Employment Security Commission
+ Magazine/Newspaper
+ Other
02
If you listed other above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
+ Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
+ High School Diploma or Equivalent (GED, HiSET, TASC)
+ Associates Degree
+ Bachelor's Degree
+ Master's Degree
+ Doctoral Degree (PhD, Juris Doctorate)
04
How many years of related clerical/administrative support experience do you have?
+ No related experience
+ Less than 1 year of related experience
+ 1 year but less than 3 years
+ 3 years but less than 5 years
+ 5 or more years
05
How would you rate your experience level with MS Office applications such as Outlook, Word, Excel and PowerPoint?
+ No experience
+ Beginner level
+ Intermediate level
+ Advanced level
+ Expert level
06
How would you rate your experience level in reviewing, interpreting, and analyzing documents with complexity, legal language, and/or nuanced details?
+ No experience
+ Beginner Level
+ Intermediate Level
+ Advanced Level
+ Expert Level
07
How would you rate your experience level in coordinating and implementing complex projects with multiple stakeholders, tasks, timelines, and resources?
+ No experience
+ Beginner Level
+ Intermediate Level
+ Advanced Level
+ Expert Level
08
How would you rate your experience level in customer service including phone calls, emails, and irate customers?
+ No experience
+ Beginner Level
+ Intermediate Level
+ Advanced Level
+ Expert Level
09
How would you rate your experience level in administrative skills including organizing, filing, and data entry?
+ No experience
+ Beginner level
+ Intermediate level
+ Advanced level
+ Expert level
Required Question