Location: Glen Cove,NY, USA
Admissions Assistant
Article 31 (Office of Mental Health) & Article 32 (Office of Addiction and Social Services)
10 hours/week; flexible schedule
Glen Cove, NY (with possible future hybrid schedule)
The Charles Evans Center (CEC) is a leading not-for-profit organization located in Nassau County. CEC serves adolescents and adults with addiction and behavioral health needs. We assist clients in achieving their highest level of independence and functioning with the freedom to ASPIRE HIGHER in their hopes, dreams and accomplishments.
We are currently seeking an individual to assist the Assistant Director of Admissions with the efficient and effective processing of clients who apply for and receive admission for outpatient clinic services.
In this role, you will:
+ Answer and respond to incoming program inquiries/referrals via telephone, fax and/or internet in a timely manner.
+ Explain financial obligations to clients upon admission and manage financial documents related to program.
+ Effectively communicate with clients, their support system and other referral sources in order to expedite the intake process and verify admission criteria.
+ Track prospective clients from initial call to program admit.
+ Provide pre-screening outreach, make initial contacts with referral sources and potential participants, determine if the referral participant is appropriate for admission.
Requirements:
+ Associate or Bachelor's Degree in healthcare related field.
+ Prior medical office experience. Prior experience with intake/admissions a plus.
+ Ability to provide excellent customer service.
+ Able to demonstrate an understanding of mental health, addiction issues, the recovery process and the requirements for sustained recovery.
+ Bilingual Spanish preferred.
We look forward to talking with you! An EOE m/f/d/v.