Overview:
Position Summary
In this role, you will be responsible for performing comprehensive administrative support services for the marketing team as well as facilitating the daily operations of the admissions and marketing office.
Essential Functions, Key Duties, & Responsibilities
- Greet and guide all prospective residents and their families to the marketing office, notifying the appropriate parties of their arrival.
- Conduct tours and sales presentations of the community as needed.
- Assist with admissions and move-in process of converting a sell into an actual move-in.
- Complete admission paperwork and contracts with potential residents.
- Meet with the Sales and Marketing Team concerning daily assignments, policies and procedures, tours, meetings, etc.
- Utilize and record events and changes in Prospect Tracking System.
- Create and distribute all correspondence and other materials including cover letters, brochures, follow-up letters as needed.
- Answer incoming telephone calls, take accurate telephone messages, answer callers questions or direct caller to the appropriate individual.
- Prepare and distribute marketing reports on a daily, weekly or monthly basis to the designated distribution list.
- Maintain waitlist and organized, accurate and easy to locate files for the community.
- File, distribute, and maintain marketing collateral.
- Review contact sheets for accuracy and enter records into the computer for all prospects in an accurate and timely manner.
- Manage the supply inventory, preparing purchases orders when more is needed.
- Process invoices for payment.
- Assist in organizing, coordination, and planning of special marketing events.
- Perform other duties as assigned.
- Comply with all policies and procedures and any updates.
Position Requirements
Education: High School Diploma/GED
Licenses/Certifications: N/A
Experience: 1+ years of administrative and/or marketing experience
Skills & Abilities:
- Ability to demonstrate professionalism and provide an excellent first impression of the organization/community
Hours
Full-Time: Tuesday - Saturday: 9:00am to 5:30pm
Location
1055 E. Grand Ave Lindehurst, IL 60046
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