Admissions Coordinator
: Job Details :

Posting Details Position Information Job Title Admissions Coordinator Working Title University Concierge Position Type Staff Department Enrollment Services Posting Number 201201557 Full or Part Time Full Time Benefit Eligible Yes If Other, Please Explain:Tenure/Non-Tenure TrackSalary Basis 12 month If Other, Please Explain: Position Summary Information Responsibilities The University Concierge will be responsible for the following tasks, duties, and responsibilities:

Answer phone and email inquiries from potential guests in a timely and respectful manner.

Greet guests and visitors warmly and make them feel welcome and attended.

Offer recommendations and assist guests in arranging visits or tours.

Receive and redirect mail, phone calls, packages, etc. for Enrollment Services.

Ensure that visitor spaces are clean and presentable at all times.

Act as a liaison between guests and any department necessary.

Anticipate guests needs in order to accommodate them and provide an exceptional guest experience.

Maintain inventory of admissions collateral and request new stock as needed.

Participate in training with the Office of Communications to maintain brand standard.

Other duties as assigned.

Qualifications

1+ years of previous customer service experience.

Positive phone demeanor and superior written and verbal communication skills are essential.

Must have a service-oriented mindset and be capable of making every guest feel valued.

Knowledge of basic office equipment, including printers, scanners, copiers, etc.

Exemplify strong organizational skills and attention to detail.

Competent working with Microsoft Office suite, including Word, Outlook and Excel.

Possess a positive attitude and be willing to work as part of a team.

Ability to speak a second language is an asset.

Willing to work irregular shifts and weekends during peak seasons.

High School Diploma (some college completion preferred).

Makes decisions and establishes work priorities on essentially procedure-oriented operations.

Position has no supervisory responsibilities.

Salary Commensurate with experience and qualifications Minimum Qualifications

1+ years of previous customer service experience.

Positive phone demeanor and superior written and verbal communication skills are essential.

Must have a service-oriented mindset and be capable of making every guest feel valued.

Knowledge of basic office equipment, including printers, scanners, copiers, etc.

Exemplify strong organizational skills and attention to detail.

Competent working with Microsoft Office suite, including Word, Outlook and Excel.

Possess a positive attitude and be willing to work as part of a team.

Ability to speak a second language is an asset.

Willing to work irregular shifts and weekends during peak seasons.

Carries out duties and responsibilities with limited supervision.

Makes decisions and establishes work priorities on essentially procedure-oriented operations.

Position has no supervisory responsibilities.

Preferred Qualifications Completion of some college education Special Instructions to ApplicantsAdditional Information Posting Detail Information Open Date 10/31/2024 Close DateOpen Until Filled Yes