Admissions Counselor & Coordinator of International and Transfer Admissions
: Job Details :

Location : St. DavidsJob Type: Full-TimeJob Number: 960Department: Admissions - (UGT)Opening Date: 10/22/2024Join our vibrant community of dedicated faculty and staff who work to create a transformative educational experience rooted in faith, reason, and justice. Eastern University is a nationally-recognized Christian university enrolling approximately 7,000 students in a wide array of undergraduate, graduate, professional, and seminary programs. The university's main campus is located in St. Davids, PA, with many programs also offered online. Eastern's core values of Faith, Reason, and Justice are woven into all of its educational offerings. Through dynamic programs, a vibrant campus community, and meaningful service learning opportunities, Eastern University is committed to providing students with transformative, accessible, and affordable education. Position Description The Admissions Counselor & Coordinator of International and Transfer Admissions, reporting tothe Senior Director for Undergraduate Admissions, is responsible for providing leadership support and managingspecial tasks and projects as assigned by the Senior Director for Undergraduate Admissions.In addition, he/she is responsible to create and maintain a culture of excellent customer service within their team that includes positivity, efficiency, responsiveness, continued improvement, and celebration of individual and team successes. Finally, he/she is responsibletocarryafullrecruitmentterritoryofhis/her own and provide excellent recruitment to students from a specific grouping of academic programs. Position Responsibilities Leadership and Managerial Responsibilities

• The Admissions Counselor and Coordinator of International and Transfer Admissions will undertake strategic managerial responsibilities as assigned by the Senior Director for Undergraduate Admissions.
• Responsibilities may include specific projects, tasks, or management of Admissions Counselors and related activities.
• This position will serve as a supportive leader for the Senior Director of Undergraduate Admissions.

Recruitment Responsibilities

• Demonstrate proficiency in undergraduate program offerings within the recruitment team and participate in ongoing training regarding all Eastern offerings, the enrollment CRM (TargetX for Salesforce), document management software (Content), and policy changes.
• Serve as the primary point of contact for transfer students to the university.
• Manage, recruit, and enroll prospective students within a designated market and recruitment territory.
• Develop recruitment strategies and plans, and arrange all phases of regional and local travel for transfer students.
• Process admission applications, evaluate transfer records, and make recommendations.
• Develop and implement a comprehensive recruitment plan for international students, focusing on targets and strategies to increase numbers and diversity within the assigned territory.
• Create and implement communication plans and strategies for engaging international students at various stages of the recruitment funnel.
• Act as a Designated School Official (DSO), create I-20 immigration documents for deposited students, and track their progress in SEVIS.
• Represent Eastern at various functions, including college fairs, high school visits, agency visits, community events, and visit day programs.
• Establish relationships with key personnel at international high schools, community colleges, agencies, sponsoring organizations, and other entities working with international students.
• Correspond with prospective students via email, mail, and phone.
• Maintain high levels of organization, manage multiple projects effectively, and demonstrate exceptional attention to detail and customer service.
• Deliver effective presentations and speak confidently in front of both small and large groups.
• Communicate relevant information to ministers, counselors, para-church leaders, and parents within the Christian community.
• Visit high schools and attend college fairs in the assigned territory and areas of student interest.
• Implement a correspondence system in the assigned territory.
• Interview students from the assigned territory and others as needed.
• Facilitate communication between current students and appropriate campus resources (e.g., Academic Advisors, CCAS, Financial Aid, Student Accounts, and Registrar).
• Maintain successful relationships with enrolled students to promote retention.
• Embody values of caring, compassion, justice, integrity, competence, and affirmation.
• Treat all members of the campus community with fairness, dignity, and respect, fostering a spirit of unity and harmony to achieve our common mission.
• Travel to and recruit at various Christian youth festivals in the assigned area and other geographic locations.
• Complete other tasks as assigned by the Senior Director of Undergraduate Admissions.
• Status: Staff, full-time, 40 hours per week, 12 months per year.

Qualifications General Requirements

• Demonstrate personal Christian faith and a commitment to the EU Mission and ethos.
• Exhibit personal and professional integrity and character.
• Show dedication to the student-focused and value-centered principles outlined in the EU Mission, Vision, and Core Commitments.
• Maintain a flexible, team-oriented, collaborative, and positive work ethic.
• Hold a bachelor's degree from an accredited college or university, or possess 2-5 years of experience in higher education, sales, or recruitment.
• Possess a valid Pennsylvania Driver's License with a suitable driving record.
• Experience in higher education enrollment is preferred.

Basic Competency Requirements

• Ability to effectively manage a diverse portfolio of prospective students.
• Competence in desktop software, spreadsheet applications, and database management.
• Strong business, analytical and creative acumen.
• Evidence for capacity for strategy and tactical implementation.
• Research skills to collect, manage, analyze, and apply data for enrollment management strategies and practices.
• Ability to make timely decisions in a fast-paced, competitive higher education environment.
• Strong written and oral communication skills.
• Experience successfully leading and managing a high-performing team.

Ideal Competency Requirements

• Demonstrated commitment to diversity.
• Understanding of the requirements for institutional success in the higher education marketplace, particularly in the Philadelphia region and beyond.
• Competence in webpage management, digital marketing, and marketing analytics (e.g., Google Analytics, Google AdWords, social media), as well as predictive analytics.

About Eastern UniversityEastern University is a Christian university of the arts and sciences that integrates faith, reason and justice for students in its undergraduate, graduate, seminary, urban, professional and international programs. Applicants should have a Christian commitment compatible with its mission and be willing to support the mission and vision of the university. The university complies with federal and state guidelines of nondiscrimination in employment; members of protected classes encouraged to apply.Background ChecksStandard University employees are required to complete the background clearance process. Employment is contingent upon the successful results of an employment background screening. The employment background screening may include but is not limited to your consumer credit history (for positions that work with the university finances or alumni funds only), verification of education and professional credentials, criminal history, driving history, residency, immigration status, performance, references, and other qualities pertinent to your qualifications for the following position.Youth Clearances are required for positions with direct contact with children and essential personnel positions. Employees working with or around minor age children are required to complete the youth clearance process which includes the following four child protection clearances: 1) Affidavit;2) FBI Criminal Record Check; 3) Pennsylvania Department of Human Services Child Abuse History Clearance and; 4) Pennsylvania State Police Criminal Record Check. In accordance with state laws, Act 73 of 2007, Act 153 of 2014, Act 168 (relating to the Child Protective Services Law), school employees of Eastern University who will have direct contact with children must complete the background check process prior to employment. Results must be submitted within ten days of receipt.Description DisclaimerThis description is intended to describe the general level and nature of work performed by the person/people assigned to this position. It is not to be construed as an exhaustive list of duties and responsibilities of the person/people so assigned.Statement of Non-DiscriminationEastern University is committed to the principles of equal opportunity as defined under federal and state law, and does not discriminate unlawfully on the basis of race, gender, sexual orientation, color, creed, disability, national/ethnic origin, age, disabled veteran/Vietnam-era, Genetic Information and Nondiscrimination Act (GINA), or veteran status in its admission policy, program, or activities, educational policies, scholarship and loan programs, athletic and other University-administered programs, or employment practices and programs.We offer a complete benefits package to full-time faculty and staff including healthcare coverage, retirement plan contributions, flexible spending and health savings accounts, life insurance, long-term and short-term disability, tuition remission and tuition exchange participation as well as an extensive holiday, summer hours and paid time off leave schedule.Part-time Regular staff who are scheduled 30-36 hours per week over the course of a year, receive a full benefit package based on their part-time scheduled hours. Healthcare coverage is based on the ACA medical coverage guidelines. Affiliate faculty receive a benefit package as outlined with their covenant. Adjunct faculty may be eligible for medical coverage under the ACA after an annual one year lookback review.Part-time staff who are scheduled to work less than 30 hours per week schedule are eligible for employer contribution towards the retirement plan after one year of employment. Eligibility rules apply. Adjunct faculty may make employee deferral contributions towards the retirement plan. Part-Time Graduate Assistant Coaches are eligible for participation in the Tuition Remission Coaches Program.Temporary, Contractors and Seasonal Employees: Individuals in this status are scheduled on an as-needed-basis and are not eligible for participation in the University's benefits programs.Detailed information regarding our benefits program and eligibility is provided once hired or you can contact Human Resources with any questions.