PositionAdmissions Counselor/RecruiterDivision:Enrollment ManagementDepartment:AdmissionsReports to:Associate Vice President of Enrollment ManagementPosition SummaryReporting to the Associate Vice President of Enrollment Management, the Admissions Counselor will be the initial point of contact within the Office of Admissions for parents, students, counselors, and community leaders. This position will analyze student requests and needs; cultivate prospects, traditional and non-traditional, international applicants and admitted students through direct participation in a variety of activities; and articulate admissions procedures and requirements to prospective students, parents, counselors, etc. The Admissions Counselor is responsible for planning and executing targeted recruitment initiatives to increase enrollment with full independent discretion and accountability.Essential Duties & ResponsibilitiesThe results you will deliver each day that matter most!
- Serves as a member of the Admissions Team and manage assigned territory with the direction of the leadership team. Territory management will require responsibility for meeting specific recruitment goals, performance of market research for given territory, execution of recruitment travel via high school visits and college fairs, establishing rapport with school counselors and other key school and community leaders,
- Build relationships and share the Livingstone College story with prospective students (and their families) throughout the admissions funnel via in person and virtual meetings and all forms of communication- phone, email, text message, and handwritten.
- Document interactions, maintain accurate records, and execute processes via customer relationship management (CRM) software.
- Evaluate and execute initial admissions decisions using sound judgement and respect while maintaining confidentiality.
- Lead daily information sessions to introduce visitors to Livingstone College, share points of distinction, explain admissions process, and further prospective interest in the College.
- Participate in Admissions Events throughout the year: Open Houses, Scholarship Programs, Accepted Student Days, Welcome Weekend, Orientation, Summer Sips, etc.
- Responsible for completing general office duties including but not limited to covering admissions/financial aid visits, conducting campus tours when needed, serving as Counselor of the Day (COD), receiving inbound calls, responding to emails, and other tasks
- Maintains positive work atmosphere by acting and communicating effectively with students, student's parents/guardians, faculty, co-workers, and managers.
- Works with the student ambassador tour guides program for Livingstone College
- Plans and directs college day program activities inclusive of community college/high school visitations and private/public programs
- Plans and implements the recruitment receptions for geographical markets
- Works with staff and directs student volunteers for recruitment and tele-counseling projects
- Works with alumni volunteers assisting in the national recruitment effort
- Schedules and initiates extensive visitation programs for groups and families
- Conducts research on assigned territories and performs analysis of admissions eligibility and makes determination of student eligibility based on all available information
- Implements recruitment strategies as outlined in the College Recruitment Plan in the assigned territory to include high school and community college visits
- Provides admissions presentations to visitors during campus daily tours and at on campus and off campus events
- Conducts student data processing
- Determines with full authority and independent discretion the student type and process that is applicable to each individual circumstance and implements the correct process determined for each student
- Advises prospective students, applicants and their families concerning admissions policies and requirements while accentuating the positive aspects of the College's academic programs and resources
- Assists with supervising student volunteers and assist with training
- Assists in developing marketing materials for the programs and recruitment
- Interprets policies and procedural requirements of the Office and Admissions
- All other related duties as assigned
Education/ ExperienceWhat you will need to be successful!A Bachelor's degree from an accredited college or universityAt least 2 years' experience preferred in Admissions at an institution of higher learning, preferably recruiting prospective students, with an ability to make sales presentationsMust be able to travel extensively both in state and out of state; evening and weekend work is required.Demonstrated knowledge of the admissions and enrollment processBi-lingual a plusCertificates, Licenses or RegistrationsA valid North Carolina drivers' license is required.Life at Livingstone CollegeWhy we believe you will love working at Livingstone College!!Livingstone College is a private historically black college that is secured by a strong commitment to quality instruction, academic excellence, and student success. Through a Christian-based environment suitable for holistic learning, Livingstone provides excellent business, liberal arts, STEAM, teacher education, and workforce development programs for students from all ethnic backgrounds designed to promote lifelong learning and to develop student potential for leadership and service to a global community.About Livingstone College: Livingstone College is an equal opportunity employer that employs qualified individuals based upon job related qualifications regardless of race, religion, ancestry, gender, sexual orientation, national origin, age, disability, marital status, domestic partner status, medical condition, political affiliation or any other classification proscribed under applicable federal, state or local law. Livingstone College complies with all laws regarding reasonable accommodation for disabled candidates and employees. Applicants requiring reasonable accommodation in order to participate in the interview process are requested to contact Human Resources in order to arrange such accommodation. We offer competitive compensation and an attractive benefits package. No recruiters or agencies without a previously signed contract.