Join Our Team as an Admissions Representative in San Antonio, Texas!Are you passionate about education and helping others achieve their academic goals? We're seeking a dynamic Admissions Representative to be the face of our institution. As an Admissions Representative, you'll play a crucial role in connecting with prospective students, understanding their aspirations, and guiding them toward the right educational programs.The ideal candidate can:
- Consult and Build Trusting Relationships
- Provide Educational Guidance
- Demonstrate Passion for Higher Education
- Collaborate with students, parents, and co-workers
ESSENTIAL FUNCTIONS:
- Collaborate with your Campus Director and Corporate Director of Admissions to meet new student targets.
- Advise the Corporate Director of Admissions of relevant activities and issues.
- Ensure compliance with all standards of PMI, including all federal and state laws and accreditation requirements.
- Initiate contact with prospective students via software, phone, email, text, and other communication mediums to provide proactive guidance and support.
- Maintain regular contact with applicants through exceptional communication from the beginning of the enrollment process to the first day of class.
- Facilitate the applicant's chosen educational pathway by guiding them through admission.
- Interview prospective students interested in attending a career program by established guidelines.
- Answer incoming phone calls and respond to Web/Email inquiries.
- Explain academic programs and answer applications, enrollment, and course inquiries.
- Utilize reports and tracking tools to assess individual progress against key performance indicators (i.e., student contacts, interviews, admissions application processing, completion of student retention activities, and student outreach).
- Input information into a database and follow up with applicants to update statuses.
- Coordinate campus tours.
- Contact prospective students to inform them of future openings for classes.
- Advise students about the various programs and facilitate resolutions to problems on an ongoing basis.
- Coordinate required assessment tests, review results, and determine the ability to benefit from an independent test administrator.
- Collaborate with the Financial Aid staff to determine students' eligibility and start date.
- Analyze statistics such as enrollments, starts, follow-ups, and marketing data.
- Set and monitor applicant expectations throughout the admissions process and promote effective communication between financial aid, student outreach, and other departments to ensure a seamless transition from applicant to new student.
- Attend job and career fairs and make high school visits to represent Pima and recruit prospective students.
- Participate in evening and weekend work rotations for the Admissions department, as requested.
- Demonstrate and promote high ethical standards set by Pima Medical Institute, the Department of Education, accreditation, and regulatory bodies.
- Prioritize and manage time to achieve monthly goals consistently.
- Facilitate and contribute to strong, positive relationships within the team, department, and inter-departmentally.
- Embrace innovation and change in a fast-paced environment and adjust priorities as needed.
- Receptive to coaching and feedback, demonstrating the desire to achieve and exceed goals.
- The list of essential functions is incomplete and may be supplemented.
MINIMUM QUALIFICATIONS
- Bachelor's degree preferred.
- Three (3) years of education sales/admissions and recruitment experience.
- Private, proprietary school experience preferred.
- Verbal and written communication skills.
- Knowledge of problem-solving, conflict resolution, and delivering customer satisfaction.
- Ability to build and sustain trusting relationships
- Any equivalent combination of training, education, or experience that meets the minimum qualifications.