The Admissions Specialist role at Rebound Behavioral is a clinical based, customer service driver role responsible for providing review, assessment and admission of patients currently experiencing a behavioral and/or mental health crisis. At Rebound Behavioral Health, located in Lancaster, SC the Admissions Specialist will review incoming referrals and make educated decisions on admissions to both our inpatient program and partial-hospitalization program. Rebound Behavioral Health serves the adult patient population experiencing an acute behavioral and/or mental health crisis. Monday, Wednesday, FridayFunctions include but not limited to:
- Facilitate admissions and assessment processes for incoming patients. Respond to inquiries about the facility within facility policy timeframes.
- Schedule/complete pre-admission assessments and communicate recommendations to patients or their families.
- Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
- Perform insurance benefit verifications, disseminating the information gathered to patient, their families and other appropriate facility staff.
- Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission.
- Assist individual therapists with concurrent reviews with insurance companies to secure continued treatment.
- Coordinate and facilitate peer to peer reviews when needed and collaborate the results of reviews with multi-disciplinary treatment team.
- Provide accurate and ongoing assessment of patient status in the admissions process.
- Communicate treatment recommendations to and coordinate with other treatment teams.
Educational/Skills/Experience Requirements:
- Bachelor's degree in Behavioral Science, Social Work, Vocational Rehabilitation, Sociology, Public Administration, or a related field; in some states, may also be a registered nurse, in which case, an Associate's degree in nursing may be the minimum educational requirement or an licensed practical or vocational nurse, in which case, successful completion of an LPN or LVN training program may be the minimum requirement. For states in which a therapist may act in this role, a master's degree in a therapeutic field required.
- Minimum one year experience working with individuals in a clinical or observational capacity, preferably within the area of specialty for the hiring facility.
- CPR and de-escalation/restraint certification required (training available upon hire and offered by facility)
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)