Our surgery center is seeking an experienced Admitting Clerk (Medical Receptionist) who is professional and understands the value of compassionate customer service. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down and provide personalized service to our surgeons and patients. Applicant must be a team-player. There are advancement opportunities for the successful applicant.
Responsibilities and Duties
Job Description includes, but not limited to the following:
- Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs
- Greet patients upon arrival, register them and obtain insurance information and any other necessary data
- Maintain appearance of front desk area and lobby
- Greet and assist doctors
- Greet and direct residents, vendors and other visitors
- Process payments from patients for co-pays and uninsured visits
- Maintain specific logs related to duties
- Works well with all departments to ensure smooth and efficient flow of patients
- Communicates up, down and across the chain of command
- Basic knowledge of Microsoft Office products
- Ability to learn and use software and technology such as E.M.R.
- Call patients and surgeons to remind them of upcoming procedures
- Provide patients with support and guidance as needed
- Cross-train in other departments
Please submit a cover letter and resume when you apply for this position.
Hourly rate: $21.00 - $24.00 (based on experience)
Location: Queens
Job type: Full Time