Adoption Case Manager
: Job Details :

The Cloud Adoption Specialist - Google on the Cloud Adoption team serves as clients point-of-contact for post sales cloud activities for SHI cloud customers. Cloud Adoption Specialist will be responsible for supporting the customers cloud adoption, suggesting operational/security improvements, and promoting additional SHI Services that will benefit the customer. The Cloud Adoption Specialist conducts business reviews with client stakeholders and SHI Account teams to ensure client satisfaction and uncover additional areas of Google consumption/services opportunities either via SHI or Google services, programs or offerings. About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. Weve grown every year since, and today were proud to be a $14 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHIs concierge approach to help them solve whats next. But the heartbeat of SHI is our employees all 6,000 of them. If you join our team, youll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive in our offices or yours. Responsibilities Includes, but are not limited to: Grow the existing customer base for Google, growing both Revenue and Gross Margin Establish and Develop Strategic C-Level Relationships and Go-to-market strategy to help our customers transform their enterprises through Google technologies and the value of SHIs Cloud and MSP Practice Develop, test, refine, and scale sales strategies for adoption of Google Maintain continuous education of the core Google products, programs, and operations Assist Customers in navigating the onboarding process to the companys Cloud and MSP Practice Guide customers through foundational governance best practices to allow the ability for successful and scalable cloud adoption Improve the cloud acumen of the SHI field/inside sales teams by partnering with regional and district managers and working closely with Technical Resources in your assigned region. Provide Feedback to SHI delivery teams and Cloud Adoption teams to ensure future offerings are aligned to customer needs and use cases Collaborate with company Sellers and Customers Navigate Google Programs for Funding Strategically partner with company Sales Leadership and Account Executives to execute on the Google acquisition strategy Generate, identify, and drive pipeline by understanding customer needs and position relevance to company solutions and services Develop close relationships with company sellers, internal resources, and leadership Work collaboratively with company cloud services and partners in delivering long-term value to our customers Report, forecast, and track sales activity in respective regions to ensure we are driving Cloud based activities and opportunities continue to progress Manage pipeline, customer success metrics and tracking to key results in CRM Present the company value around Cloud management and services at customer events and travel to market Qualifications Bachelors degree or equivalent work experience Minimum 2 years in an Inside Sales/Outside sales position Experience selling to Public Sector organizations is preferred Google Cloud Digital Leader Certification strongly preferred Practical understanding of concepts surrounding Cloud, Devops, AI/ML, CI/CD, Core & Micro Services (within Google preferred) Practical understanding of Google Workspace solutions Proven track record of getting results and exceeding expectations Working knowledge of Dynamics CRM, Excel, Outlook, and PowerPoint (Google Workspace equivalent also preferred) Required Skills Ability to excel in a high-performing and dynamic environment Ability to build successful relationships through active listening Strong written and verbal interpersonal skills Strong problem solving, organizational and interpersonal skills Strong negotiation and motivational skills Excellent presentation skills Ability to develop and execute against a business plan to meet or exceed predefined revenue targets Strong relationship building skills and customer satisfaction focus to ensure repeat business Certifications Required Google Cloud Sales Credentials Google Workspace Sales Credentials Unique Requirements Position requires up to 20% travel for business needs as determined by SHI management Additional Information The estimated annual pay range for this position is $85,000 - $180,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity M/F/Disability/Protected Veteran Status