Advanced Mobile Leak Detection (AMLD) Specialist
: Job Details :

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today-for our customers, communities and each other.

Position summary:

The Advanced Mobile Leak Detection (AMLD) Specialist is responsible for identifying, assessing, and managing gas leaks using state of the art Emissions Measurement technology. AMLD Specialists will work to analyze data to locate gas leaks, coordinate repairs with Operations teams, and create and maintain a complete and accurate inventory of our CO Gas emissions over time. The AMLD Specialist ensures compliance with environmental standards and enhances the efficiency and safety of our pipeline infrastructure in partnership with multiple cross-functional teams. In this position you will be working on the front line in helping our company to monitor, quantify, and report emissions data as we work to reduce our global emissions footprint. As a liaison, the AMLD Specialist partners between Operations, Information Technology, Environmental, and Pipeline Safety teams ensuring the success of strategic initiatives and support of daily operations. The AMLD Specialist presents or showcases system functionality through demonstrations to end-users, leadership, and cross-functional teams.

Pay Range: $75,550 - $113,350 (This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.)

Reporting Relationship: Gas Operations Manager

Locations: Fountain, Palmer Lake, Burlington, Frederick, Glenwood Springs, Lajunta, Montrose or Pagosa Springs, Colorado

Essential Functions:

* Utilize advanced software (PCubed) to perform data analysis, mapping, and to pinpoint gas leaks found in the field.

* Provide tier two level support to end users on business processes using utility systems applications. Work with support groups to call out intermediate or complex issues and improve system capabilities.

* Document findings, prepare detailed reports, and provide recommendations for corrective action.

* Work closely with Operations, Pipeline Safety, and Compliance teams to address and resolve detected leaks

* Elicit system requirements through support activities, using interviews, document analysis, requirements workshops, business process reviews and business analysis.

* Ensure all leak detection activities align with company policies and regulatory guidelines to help reduce environmental impact.

* Schedule daily work for survey, service, and operational employees and/or crews through scheduling tools.

* Provide support for updating schedules on company sites and community emergency plans.

* Advocate end-user-experience by partnering with multiple business units and workstream leads to evaluate and communicate business processes and systems improvements that advance end-user functionality, safety, customer experience and/or growth.

* Document use-cases, work/systems process flow diagrams, data mapping requirements, value add propositions, user test cases, and timeline requirements.

* Assist in the expansion of AMLD across other Black Hill's service territories when the need or desire arises to expand. This could include helping to develop the project business case and benefits realization measurements.

* Assist with process and system change request intake and impact analysis, documentation, and prioritization requirements.

Additional Responsibilities:

* Perform regular job-shadowing with system end-users and remain current on operations and business processes and utility system capabilities.

* Promote culture of safety, compliance, collaboration and continuous improvement.

* Support and manage special projects that may be assigned.

* On call rotation for systems support. Ability to travel as the need arises.

What Is Required:

* Bachelor's degree in Computer Science, Information Technology, Business, Engineering or equivalent combination of education and experience required.

* High School High school diploma or equivalent required.

* Minimum of (3) three years of analytics, engineering, utility industry, scheduling experience or related experience required.

* Strong communication skills and the ability to lead meetings with cross-functional business and IT teams, translating and simplifying technology requirements to broad audiences in written and verbal formats. Excellent customer service and interpersonal skills.

* Proficient knowledge of Microsoft Office programs.

* Negotiation skills with the ability to manage conflict and work toward common processes.

* Excellent verbal and written communication skills; ability to prepare and give presentations and trainings to diverse audiences.

* Experience working with metric reporting data, key performance indicators, analyzing trends, and continuous improvement activities.

* Ability to prioritize and complete multiple tasks in a timely manner with minimal direction. Ability to work independently as well as in a team environment.

* Ability to think and act independently and develop creative, analytical solutions to resolve complex problems.

* Ability to conduct cost/benefit analysis and build business cases and ability to gather, review, analyze and hypothesis data trends.

* Understanding of system configurations to include flow configurations, object management, relevance group management. Understanding of mobile technology trends and applications.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package! Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. If you require reasonable accommodation, please visit careers.blackhillsenergy.com for more information.