Location: Maryville,TN, USA
The following position is to serve as a Systems Specialist as part of DENSO's North America Production Control Engineering (NAPCE) department. NAPCE serves DENSO's North America Group Companies in support of Production Control & Logistics operations and systems.
Position Responsibilities:
Process Improvement & Training
* Oversee operations analysis to identify areas where the user and/or system can be improved. Identify best practices for standard jobs in North America with a focus to strengthen weak areas.
* Identify training opportunities and system improvements required to share the best practice across DENSO North American plants.
* Create and maintain user documentation (e.g. user manuals, training documents, etc.) for North America Production Control and Logistics operations and systems.
* Conduct user training to improve user knowledge and maximize the users' ability to effectively use the systems and processes.
System Design
* Study user jobs within DENSO MRP system, gather user requirements and create detailed user specifications that will be used by Information Systems (IS).
* Develop detailed test plans and compete testing to confirm IS development was correct, report and problem solve any issues.
* Work with all North America DENSO Plants on implementations to prevent impact.
* Manage all customer requirements for shipping to our TIER 1 customers. Ensure EDI Loading, Customer labels, Master labels and ASN's are in specification. If a customer requires change, utilize new specifications and work with IT to develop.
Project Management
* Create project schedules, test plans, system testing, user training, user manuals, and problem reporting for project team and management. This activity can range from large projects that have multi-department project teams to smaller projects that are completely self-directed.
Problem Solving
* Oversee Helpdesk type support for system issues related to user understanding. Work closely with North America Information Systems and users to troubleshoot critical system issues (e.g. customer orders & shipping, supplier orders, etc).
Required Qualifications:
* Bachelor's degree or higher in Engineering, Computer Science or Supply Chain Management
* Professional experience developing knowledge in production planning, material planning, supply chain management, customer ordering/shipping, inventory management, warehouse management and supply chain risk management.
* 2-5 years of direct experience required.
Required Sills:
* Kaizen-Mind based on the views of other DENSO Group Companies in North America from user's perspective to gain benefit
* Strong ability to lead and negotiate with other DENSO Group Companies.
* Strong documentation skills to assist DENSO Production Control standardization
Benefits Summary:
* Health, Dental, Vision, Prescription Drug plans
* Life and Accidental Death & Dismemberment Insurance
* Flexible Spending Account
* Employee Assistance Program
* 401K with 4% company match
* Bonus Program
* Wellness Program
* Tuition Reimbursement
* Career Development and Ongoing Training
* Personal Time Off (PTO)
* 13 Paid holidays each year
* Onsite Cafeteria and food markets (vary by location)
* Onsite Fitness Center (vary by location)
* Onsite Health Center and Pharmacy (vary by location)
* Volunteer opportunities
* Employee recognition (employee and milestone events)
Annual Salary: $75,000-$95,000