Job Purpose:The Advancement Services Associate will provide day-to-day support to the management of all donor information systems for The Agnes Irwin School Development Office. This is a fast-paced, deadline-driven environment managing the school's fundraising campaigns, alumnae relations program, parent relations program, and various school events. This position will work closely with the Agnes Irwin Business Office, Information Technology team, and Enrollment Management team to ensure the proper flow of information across the Agnes Irwin organization. Reports To: Director of Database ManagementEssential Responsibilities:Systems Management
- Enter constituent information and activity into the donor database; accuracy, integrity, and confidentiality are essential.
- Ensure the generation of acknowledgments for donations within an appropriate timeframe.
- New student/family imports, incoming/outgoing faculty & staff, obtaining and maintaining constituent mailing/email updates, and periodic audits of donor files and database records.
- Assist with generating pledge reminders, work with gift officers on follow-up with donors, and conduct pledge reviews to ensure all monthly gifts have been reviewed/acknowledged.
- Strategically work with team members to manage the production of scheduled and on-demand targeted mailing lists and data pulls in a timely fashion for events, direct mail, email, and other communications.
Reporting Functions
- Run queries, exports and reports to support the needs of the team.
- Support the Database Manager on routine reports to reflect the ongoing success and outcomes of all development efforts. Generate scheduled and on-demand reports in a timely fashion for key meetings including those of the Board of Trustees, Development Committee, and Alumnae Board.
- Assist with daily and monthly Business Office reports as well as fiscal year-end auditor requests and National DASL report.
Other Duties
- Manage the creation of nametags for special events
- Attend and assist with Development Special Events (occasionally on weekends or evenings)
Qualifications:
- Bachelor's Degree is required
- Minimum 3-5 years of experience in a professional setting
- Experience in data management or related activity with proven accuracy and efficiency required
- Experience in relationship databases required; Blackbaud Raiser's Edge fundraising database preferred
Skills, Abilities and Competencies Required:
- Ability to work independently in a self-directed manner and in collaboration with a variety of other people/teams
- Able to handle multiple projects accurately and the ability to prioritize effectively
- Possesses strong attention to detail and accuracy with superior follow-through and ability to meet deadlines
- Microsoft Office proficiency with an emphasis in Word, Excel, Google and competency in mail merges
- Able to work with and process information in an analytical fashion
- Demonstrated ability to use good judgment and to handle confidential information with a high level of sensitivity, ensuring the privacy of donors and prospects
- Strong math and computer competency required
- Must have good written and verbal communication skills
- Maintains a high degree of professionalism
- Exceptional customer service skills
- Mature professional judgment
- Strong organizational capabilities