Location NYC,NY
Description ESC has an exciting opportunity for an Advertising Account Manager to join our premier client's global advertising team. This operational role involves working closely with internal teams such as sales, client success, sales planning, and technical product teams, with a focus on both ad revenue and ad technologies. You will not have direct client-facing responsibilities but will play a crucial role in optimizing campaigns, ensuring smooth ad delivery, and troubleshooting technical issues. Key Responsibilities: Ad Revenue Support:
- Manage end-to-end campaign execution, including scheduling, optimizing, and tracking creative assets for media in the ad server.
- Fulfill insertion orders (IOs) exactly as sold, monitor inventory availability, and optimize campaigns to meet agency and advertiser commitments.
- Maintain and modify infrastructure such as game titles, exclusion labels, and targeting key values.
- Communicate campaign performance to sales and client services, recommending optimizations to achieve client goals.
- Ad Technologies Support:
- Navigate and troubleshoot ad serving systems, ensuring proper ad delivery and alignment between internal and 3rd-party vendor reporting platforms.
- Collaborate with technical teams on ad product challenges, invoice discrepancies, and operational issues.
- Act as the first point of escalation for ad-related bugs, performing quality assurance (QA) for visual and ad experience to ensure a positive user experience.
- Analyze back-end reporting metrics, such as fill rates and partner payouts, to improve decision-making and ad product strategies.
Required Skills:
- 4+ years of professional experience (preferably with a related publisher)
- Proficiency in ad serving systems (publisher, ad tech, or agency)
- Campaign execution
- Strong understanding of the ad tagging ecosystem (VAST, VPAID, JavaScript, 1x1s, and viewability)
- Advanced skills in Microsoft Excel
- Excellent organizational, interpersonal, and written/verbal communication skills
- Ability to work cross-functionally with diverse teams
Preferred Skills:
- Experience in digital advertising or agency environments
- Proficiency in Excel and Salesforce
- Experience with campaign execution, including booking and trafficking
- Strong attention to detail and ability to prioritize tasks in a fast-paced environment
- Positive attitude with a proactive problem-solving approach