Advocate 2-(Guardianship Case Manager)-00182107
: Job Details :

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.Start your career in public service. The Georgia Department of Human Services (DHS), Division of Aging Services (DAS), Public Guardianship (PG) is seeking candidates for the position of Advocate 2 (Guardianship Case Manager). The location of this position is in Augusta, Richmond County, Georgia and will primarily cover the additional counties of Burke, Columbia, Glascock, Jefferson, McDuffie, Taliaferro and Warren.JOIN OUR TEAM!!!Pay Grade: HUnder general supervision, provides personal support services and crisis intervention to clients. May serve as case managers and evaluate, investigate and resolve complaints. Acts as a liaison between client and service providers.Role and Responsibilities:Provides guardianship case management services in accordance with guardianship law, the probate court order and letters establishing guardianship, and Department policies and procedures.Arranges for the support, care, education, health, and welfare of the guardianship client by developing care plans that provide for the coordination, implementation, and monitoring of services and/or supplies for the guardianship client.Practices surrogate decision-making for the guardianship client that reflects least restrictive alternatives and taking in account the person's expressed desires and beliefs.Considers the needs, wishes and resources available to the guardianship client when providing guardianship case management services.Advocates on behalf of the guardianship client.Works cooperatively with the guardianship client's trustee, conservator, representative payee, or other fiduciary individual to coordinate a plan to ensure the person's financial needs are met.Provides information and education to guardianship clients, families, providers, agencies, professionals, and other stakeholders in the community in the assigned multi-county area.Documents case management actions in the case record as required by Department policy.Acts as a mandated reporter of cases of abuse, neglect, or exploitation and makes other reports as required by law, policy or procedure.Performs other professional responsibilities as assigned.Core Competencies:Provides services and information to and honors all of the State's commitments to internal and external customers by providing helpful, courteous, accessible, responsive, and knowledgeable service.Cooperates with others to accomplish common goals and works as a team player within and across departments to achieve shared goals.Treats others with dignity and respect, maintains a friendly demeanor and values the contributions of others.Delivers consistently required business results and meets achievable yet aggressive goals.Complies with quality standards and meets deadlines.Maintains focus on agency and State goals.Displays honesty, accountability, and a strong commitment to his or her public duty and presents oneself as a credible representative of the agency and State to maintain the public trust.Demonstrates ability to make sound judgments and develops effective, viable solutions to drive the effectiveness of the Department and State.Has excellent oral, written, presentation, and interpersonal communication skills.Is strongly proficient in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment.Minimum Qualifications:Associate degree in a related field from an accredited college or university AND three (3) years of job-related experience;OROne (1) year of experience at the lower level Advocate 1 (SSP080) or position equivalent.Preferred Skills/Qualifications:Experience working with a specific issue facing client populations such as family violence, crisis intervention, substance abuse, services to the elderly disables.Bachelor's degree in a Human Services program.Possession of a valid driver's license and consistent access to a vehicle for required work-related activities.Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.For more detailed information about the Georgia Department Human Services:InformationCurrent State employees are subject to State Personnel Board (SPB) Rules regarding salary.DHS is an Equal Opportunity Employer.If you require accommodations under the Americans with Disabilities Act (ADA), email request by the closing date of this announcement to: HRHelpline.The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.This position is subject to close at any time once a satisfactory applicant pool has been identified.#J-18808-Ljbffr