Position Summary
We are seeking an experienced Aesthetics Center Manager to lead our team, ensure seamless daily operations, and deliver outstanding client experiences. The ideal candidate will have a strong background in the aesthetics industry and excellent leadership skills.
Essential Duties and Responsibilities
- Operational Management: Oversee daily operations, ensuring efficient workflows and adherence to treatment protocols.
- Team Leadership: Recruit, train, and manage a team of aestheticians, nurses, and support staff, fostering a positive and collaborative work environment.
- Client Relations: Build and maintain strong relationships with clients, addressing their needs and ensuring exceptional service. Handle any client concerns or complaints promptly.
- Financial Oversight: Monitor financial performance, manage budgets, and implement strategies to achieve revenue targets and profitability.
- Marketing and Business Development: Collaborate with the marketing team to develop promotional campaigns and outreach programs to attract and retain clients.
- Compliance and Safety: Ensure compliance with health and safety regulations, industry standards, and company policies. Maintain proper documentation for treatments and client records.
- Treatment Oversight: Stay updated on the latest aesthetic trends and technologies, assisting in the development of new services and protocols.
Knowledge, Skills, and Abilities
- 3+ years of experience in a managerial role within a MedSpa or similar aesthetic environment.
- Strong knowledge of aesthetic treatments and industry trends.
- Excellent leadership and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in using scheduling and management software.
- Ability to work flexible hours, including evenings and weekends.