Job DescriptionInfosys is seeking an Agile Program Manager. This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty; be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.Required Qualifications:Candidate must be located within Richardson, TX or be willing to relocate to the location. This position may require travel in the US.Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.Min 7+ years of experience in the IT industry in which the incumbent must have played the roles of either a Business Analyst, Developer, Lead Developer, IT Project Manager, or an IT Program Manager etc.Demonstrate technical IT orientation and awareness of IT landscape in delivering program incrementsDemonstrated progression of agile experience from a Scrum Master to a Release Train EngineerAt least 3 years of demonstrated hands-on experience as a Release Train Engineer in an organization leveraging SAFe and other agile scaling frameworks and performing the following activities:
- Coaching Scrum Masters within an Agile Release Train (ART) in framing the ART level Working Agreement, Definition-of-Done and Definition-of-Ready.
- Facilitation of program events (PI Planning event, scrum-of-scrum, PO Sync, System Demo and Inspect and Adapt workshop) with agile teams that are globally distributed with a time-zone difference of 8+ hours
- Ensuring healthy product backlog depth at an ART level by working with Product Managers, Product Owners, System Architects, and other stakeholders as needed
- Tracking, handling, and resolving escalated issues at a program level by working with client stakeholders
- Tracking and handling feature dependencies within an ART
- oConsolidation and publishing of program level metrics to provide transparency on the status of epics and features
- Facilitate workshops to identify and implement ART level process improvements
- Acting as the single-point-of-contact in periodically communicating an epic's status to client stakeholders
- Ability to work cohesively with agile teams that are globally distributed with time-zone difference that is greater than 8 hours
- Possess current and active certifications such as SAFe - SPC or SAFe-RTE (latest version only!)
- Hands-on experience in using tools like CA Agile Center (Rally), JIRA, VersionOne or HP ALM
- Ability to thrive in a fast-paced environment and interact with various IT stakeholders that include Infrastructure, DBA, Architects, Release Management, SFT, etc.)
- Facilitating agile maturity assessment workshops at periodic intervals to gauge the agile maturity index of agile teams within an ART and identify opportunities for improvements
Preferred Qualifications:Possess excellent written and verbal communication skills to communicate seamlessly with agile teams, peers, and senior client stakeholdersCreating content and presenting to client leadership stakeholders with minimal oversightExperience in implementing TDD/BDD, Kanban, XP in addition to other scaling frameworks like Spotify, LeSS, Nexus, etc.Demonstration of continuous learning either by obtaining external certifications relevant to agile, participation in external forums or publishing thought papers.The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.EEO/About UsAbout UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.