Location: Scranton,PA, USA
THE POSITION
Are you a patient, dedicated, and organized person who has a passion for working with Pennsylvania's valued older adult population? Lackawanna County Area Agency on Aging (AAA) is seeking an Aging Care Manager 1 to assist senior citizens with obtaining enriching services and support to lead active, safe lives. Take pride in the work you do and apply with us today!
DESCRIPTION OF WORK
This is an entry-level, trainee Aging Care Manager 1 position. Upon successful completion of the 6-month probationary period, you will be promoted to an Aging Care Manager 2, inclusive of a salary increase. Aging Care Managers are trained to assess the needs of older adults, develop and implement care plans, provide advocacy and ongoing care management, and protect consumers from abuse, neglect, exploitation, and abandonment. Our goal is to improve the quality of life for older adults by providing them with access to a range of community and home-based services. We are dedicated to empowering and advocating for the rights of older adults while supporting their family and other caregivers. This position may, at times, require flexible work location and environment.
Work Schedule and Additional Information:
* Full-time employment
* You must be able to travel to areas that may or may not be accessible by public transportation.
* Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
* Salary: In some cases, the starting salary may be non-negotiable.
* You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
* Three years as an Aging Case Aide 2; or
* A bachelor's degree which includes or is supplemented by twelve (12) credits in social sciences, behavioral sciences, human services, or a closely related field; or
* An equivalent combination of experience and training.
* Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
Other Requirements:
* You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
* Hiring preference for this vacancy may be given to candidates who live within Lackawanna County. If no eligible candidates who live within Lackawanna County apply for this position, candidates who reside in other counties may be considered.
* You must be able to perform essential job functions.
Legal Requirements:
* A conditional offer of employment will require a drug screening.
* This position falls under the provisions of the Older Adult Protective Services Act.
* Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
* This position falls under the provisions of the Child Protective Services Law.
* Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
How to Apply:
* Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
* If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
* Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
* Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
* Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ...@pa.gov.
Telecommunications Relay Service (TRS):
* 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
01
The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older?
* Yes
* No
02
Have you been employed by a Pennsylvania local government agency in a civil service covered position as an Aging Case Aide 2 for three or more years full-time?
* Yes
* No
03
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
04
Have you completed 12 or more semester credits of college education in the social sciences, behavioral sciences, human services, hospital administration, nursing home administration, nursing, public health, health sciences, community health, health care management, or law enforcement?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer Yes to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit Info/Pages/default.aspx#q3 and click on Other Information. You must attach your documentation prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a document to the application after it has been submitted.
* Yes
* No
05
What level of college education have you completed?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit Info/Pages/default.aspx#q3 and click on Other Information. You must attach your documentation prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a document to the application after it has been submitted.
* A conferred Bachelor's degree or higher
* Within 3 months of conferring a Bachelor's degree
* 120 credits or more
* 90 but less than 120 credits
* 60 but less than 90 credits
* 30 but less than 60 credits
* Less than 30 credits
* None
06
If you indicated through your response to the question above that you are within three months of completing a bachelor's degree, what is your expected graduation date (MM/YYYY)?
07
How many years of full-time technical or paraprofessional experience do you possess?
* 4 years or more
* 3 but less than 4 years
* 2 but less than 3 years
* 1 but less than 2 years
* Less than 1 year
* None
08
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
09
Do you possess any technical or paraprofessional experience in the social sciences, behavioral sciences, human services, hospital administration, nursing home administration, nursing, public health, health sciences, community health, health care management, or law enforcement?
* Yes
* No
10
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
11
Do you possess any professional level experience in the social sciences, behavioral sciences, human services, hospital administration, nursing home administration, nursing, public health, health sciences, community health, health care management, or law enforcement?
* Yes
* No
12
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
13
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which Level of Performance most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The Level of Performance you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the Yes button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our FAQ page.
* Yes
14
WORK BEHAVIOR 1 - ASSESS CONSUMER NEEDS
Assesses consumers' needs and levels of care by interviewing and obtaining information from consumers, members of their families, and other persons necessary to identify social, economic, health, or physical problems to assist the consumers in obtaining a variety of services according to their needs; completes timely written assessments that includes a summarization of the information secured during the interviews via Social Assistance Management System (SAMS) information technology system. Levels of Performance Select the Level of Performance which best describes your claim.
* A. I have experience interviewing/obtaining information from consumers 60 years of age or older about matters of a personal nature such as financial resources, medical limitations, mental capabilities, housing status, or social and recreational activities to gather information to be used for a needs assessment for the individual AND I completed documentation of the information acquired from the interview.
* B. I have experience interviewing/obtaining information from consumers other than 60 years of age or older about matters of a personal nature such as financial resources, medical limitations, mental capabilities, or housing status to gather information to be used for a needs assessment for the individual AND I completed documentation of the information acquired from the interview.
* C. I have experience performing minimal or routine aspects of this work behavior, such as taking health histories from consumers using a standard documentation format.
* D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, or psychology.
* E. I have NO experience or training related to this work behavior.
15
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name(s) of the employer(s) where you gained this experience
* The type(s) of audience(s) interviewed
* The actual duties you performed
* Your level of responsibility
16
If you have selected the level of performance pertaining to college coursework, please provide the requested information in the text box below. Please be sure your response addresses the items listed below. If you indicted you have no training related to this work behavior, type N/A in the box below.
* College/University
* Course Title
* Credits/Clock Hours
17
WORK BEHAVIOR 2 - CARE PLANS
Develops care plans and provides ongoing care management services to consumers and their families by making telephone calls, home visits, and reassessments to meet each consumers' needs and assist them in obtaining the services/supports. Maintains a caseload of consumers receiving the services/supports and completes ongoing case documentation. Levels of Performance Select the Level of Performance which best describes your claim.
* A. I have experience providing care management services to consumers and their families by making telephone calls, home visits, and reassessments for a population/audience in any human service profession/area AND I completed case documentation.
* B. I have experience performing limited aspects of this work behavior such as arranging or providing transportation for the consumer or assisting the consumer with the completion of forms/applications.
* C. I have successfully completed college-level coursework related to gerontology, sociology, psychology, social welfare, or nursing.
* D. I have NO experience or training related to this work behavior.
18
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name(s) of the employer(s) where you gained this experience
* The type(s) of care management services you provided
* The actual duties you performed
* Your level of responsibility
19
If you have selected the level of performance pertaining to college coursework, please provide the requested information in the text box below. Please be sure your response addresses the items listed below. If you indicted you have no training related to this work behavior, type N/A in the box below.
* College/University
* Course Title
* Credits/Clock Hours
20
WORK BEHAVIOR 3 - COORDINATION OF SOCIAL SERVICE RESOURCES
Assists consumers in utilizing available resources by working in close cooperation and coordination with staff in other social service agencies, hospitals, clinics, courts, other service providers, and the community for the purpose of meeting the needs of the consumers and providing continuity for others who work with the consumer; provides information about, and refers consumers to, appropriate social service organizations. Levels of Performance Select the Level of Performance which best describes your claim.
* A. I have experience contacting social service agencies, hospitals, clinics, courts, or other service providers to obtain information about services offered, new resources that may be available, or services needed by consumers AND I provided information about, and referred consumers to, appropriate social service organizations under the direct guidance of a supervisor or manager.
* B. I have experience contacting social service agencies, hospitals, clinics, courts, or other service providers to obtain information about services offered, new resources that may be available, or services needed by consumers; however, I did not provide referrals.
* C. I completed a college internship related to this work behavior.
* D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, psychology, or counseling.
* E. I have NO experience or training related to this work behavior.
21
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name(s) of the employer(s) where you gained this experience
* The type(s) of agencies, providers, or groups you contacted
* The actual duties you performed
* Your level of responsibility
22
If you have selected the level of performance pertaining to college coursework, please provide the requested information in the text box below. Please be sure your response addresses the items listed below. If you indicted you have no training related to this work behavior, type N/A in the box below.
* College/University
* Course Title
* Credits/Clock Hours
Required Question
Agency Commonwealth of Pennsylvania
Address 613 North Street
Harrisburg, Pennsylvania, 17120
Website