Location: Lamoni,IA, USA
Essential Duties & Responsibilities: Include but are not limited to the following:
Qualifications & Requirements:
* Minimum of an associate's degree or equivalent experience in agronomy.
* Strong negotiation skills required. Must possess or develop sales skills.
* Certified Crop Advisor certification preferred.
* Must be licensed and insurable to drive. Class A CDL (Commercial Driver s License) with tanker and HazMat endorsement required.
* Commercial pesticide handler's license required.
* Must possess an array of interpersonal communication skills for interacting with varying personalities, roles, circumstances and emotional status of teammates, customers, and contractors.
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
* Understand the seasonality of the farm supply business and the in-season time commitment.
* Complete knowledge of custom application and similar agronomy equipment.
* Must possess proficiencies of common computer programs and processes.
* Must understand common mathematics associated with agronomy application processes.
* Possesses problem solving capability and understands the operational processes.
Agronomy Sales & Customer Service
* Present customers with agronomy services and products that meet the needs of their operations. Understand specific product and service offerings well enough to make unbiased, customized recommendations.
* Provide unmatched customer service before, during and after the sale. Balance achieving sales goals with servicing customers.
* Identify potential customers and work to build relationships with prospects.
* Understand and work to achieve personal, regional, and company-wide sales goals. Periodically provide reports to agronomy region manager, as necessary.
* Work to resolve customer disputes as needed. Escalate disputes to agronomy region manager for assistance when necessary.
* Assist in creation of SOILMAP recommendations, yield mapping, and NRCS nutrient management plans.
Agronomy Operations
* Assist with agronomy operations as needed to service customers in a timely fashion.
* Communicate new agronomy product offerings or procedures with location managers, operations team members, customer service specialists and others involved in the customer lifecycle. Work as a team to provide excellent service.
* Support loading and delivery of agronomy orders.
* Communicate customer needs to location managers and operations team members.
Learning & Development
* Remain knowledgeable and involved in sales marketing programs of agronomy departments.
* Become proficient in cooperative's sales, accounting, and booking processes.
* Identify areas of opportunity in agronomy and collaborate with other agronomy team members to capitalize on them.
* Expand knowledge of seed, plant nutrition, chemistry, and the cooperative business model. Adopt a mindset of continuous improvement.
* Attend various agronomy trainings to deepen knowledge of products, services, and plant health.
* Seek additional opportunities to grow knowledge of agronomy and sales strategies.
Other
* Promote the company culture that is focused on providing complete sales, service, and employee development.
* Written and oral communication to Location Managers, Agronomy Region Managers, and Agronomy Department Manager as required.
* Maintain a strong professional network to connect with future potential talent or customers.
Basic Employment Expectations:
Safety
* Performs work in a safe manner at all times and uses the appropriate PPE.
* Checks the work area for hazards and corrects/reports unsafe conditions.
* Considers the safety of oneself, and other employees, and customers.
* Follows all safety protocols and seeks advice from supervisor when uncertain.
Communication
* Maintains open communication and cooperates with supervisor, departments, and fellow employees.
* Communicates with supervisor and others immediately when unexpected problems cause absence, lateness, or the need to leave early.
Accountability & Professionalism
* Abides by policies set forth in the employee policy manual.
* Carries a fair share of the workload.
* Promotes NEW Cooperative through positive, friendly, and professional interactions.
* Is punctual, follows directives, and works in an efficient and timely manner; accepts personal responsibility for the quality and timeliness of the work.
* Understands that satisfactory attendance is essential to the efficient operations of the work environment.
Customer Service
* Continually works to satisfy customers to address questions/concerns through effective communication, solving problems, responding to questions, and managing their expectations.
Personal/Professional Development
* Establishes personal performance goals and works toward these goals.
* Continually upgrades and demonstrates knowledge of the job.