About Us Herald builds digital infrastructure for commercial insurance. Today we provide developers a single API to get quotes for insurance products from multiple carriers. Tomorrow we want to build anything that helps developers connect their applications to the insurance ecosystem. We think buying insurance should be as easy as buying anything else online and we want your help! We're a team of insurtech veterans with experience at At-Bay, Kin, Semsee, and Insurify. We've raised over $8M in seed funding from top-tier VCs (Lightspeed, Afore, Underscore) along with a panel of insurtech founders (At-Bay, Marble), insurance executives (CRC), and early employees of other successful API infrastructure companies (Plaid, Alloy, Stytch). The role We're looking for a critical engineer to join our small but fast-growing team. We're looking for a teammate who has taken ownership in the design of complex backend software systems, specifically experience designing and developing AI powered products - someone who has years of experience building software that interfaces with many other components, internal or external, via various forms of APIs. We're at a key inflection point in our company scaling, and need someone to help us take our infrastructure to the next level. We know things change quickly at a startup our size. You're the right person for this role if you're also excited to figure out what challenges we should solve next and to lead us in solving them. We want you to help us chart a course to transform a trillion-dollar industry. We are only able to hire candidates local to NYC, Boston, or Austin for this role. If you are local to NYC this role will be hybrid (1 day per week). For those located in Boston or Austin, this will be a remote role. Please take this into consideration with your application. Responsibilities:
- Coding: Solving complex problems with high quality code. Not only coding but reviewing to maintain our coding standards.
- Architecture Design: Design and implement complex systems and solutions, ensuring scalability, reliability, and performance
- Technical Documentation: Create and maintain technical documentation, including system architecture diagrams, API documentation, and technical specifications.
- Internal Ops Rotation: Participate in a rotation where you'll be off sprint work but will instead provide technical expertise to help unblock customers, assist the our integrations team in building out our connections to insurance carrier APIs, and help support our engineering team but helping to identify ways to improve
- Development Environment Setup/(CI/CD): We are moving forward soon with splitting out some of our software process into smaller projects and repos. Someone to help develop that system that keeps local development environments in sync and easy to work with while still allowing us to test deploy as well.
What you bring
- 5+ years full-stack or backend engineering experience.
- 2+ years of experience with machine learning models and AI product development, with a focus on building production-grade AI systems.
- Expertise in generative models, neural networks, and reinforcement learning
- Ability to design, scale, and monitor AI pipelines and tools like RAG and agentic pipelines.Ability to design, scale, and monitor AI pipelines and tools like RAG and agentic pipelines.
- Advanced system design expertise
- Experience with JavaScript/TypeScript-based ecosystems, preferably with PostgreSQL and/or Redis components
- Experience with Python is strongly preferred
- Curiosity and enthusiasm for learning new skills on the job!
- Passion for building things from the ground up
- Dedication to the creation of a diverse, equitable, and inclusive environment. We're building a community that cherishes unique perspectives and creates the conditions for every team member to thrive.
What we bring
- Competitive compensation packages based on experience
- Company equity
- Hybrid-flexible company focussed in the Northeast (NYC and Boston)
- Relocation stipend (if you want to join us in the Northeast)
- Quarterly in-person meetups (on the company)
- 20 days of PTO (that roll over) + 12 company holidays + 5 sick days
- Quality health, vision, and dental insurance
- Pre-tax commuter benefits to be used towards parking & transit costs for those working hybrid in our offices
- 401K plan
- $500 additional home office stipend (beyond the standard equipment)
- Parental leave for all kinds of parents (including adoption and foster care)
- An agile and motivated team
Full compensation packages are determined based on candidate experience. Please note that some roles may include variable compensation (such as commission, bonuses, and/or equity) that are not outlined here. This range is depicting base pay only. Any variable compensation will be discussed throughout the hiring process. New York Pay Range $132,000-$200,000 USD Additional information Diversity, equity, and inclusion are featured prominently in our company's values which you can read about below. Please reach out if you would benefit from any assistance throughout the application or have suggestions about how we can make our process more accessible and inclusive to all people. One more note: We want to build an incredible team. As a result, we make a point of being open to surprising candidates who are the right person even though their experience doesn't exactly match up to our job description. Our job descriptions are gestures, not strict criteria. If you think you would be a great addition to our team, but might not fit the criteria perfectly, we still encourage you to apply! We recognize there are many transferable skills and traits that we may not have captured in this description and welcome all interested candidates to apply. Life at Herald We're just getting started and building our culture with purpose every day. One of the joys of joining a small company early is that you get to build that culture too. Come join us and help us make Herald an (even more) amazing place to work! Actions we value There are many actions that we hope for and even demand from members of our team: communicating honestly, working hard, behaving with integrity. These are expectations. But we value these five actions above and beyond the level of baseline expectation. We believe that if we excel at these, our business will thrive. We're betting the company on it. Create a shared reality. We each articulate the facts, assumptions, questions, and fears we hold about our business. We listen to and learn from others. We create a shared set of information before making decisions. Get better every day. We constantly seek ways to improve ourselves. We provide each other candid feedback coupled with support to elevate those around us. We refine how we work together to become more effective as a team. Respect one another. Our actions impact real people with distinct lives. We take the time to understand their perspectives and act in accordance with their humanity. Build a diverse, equitable, and inclusive community. We thrive when our team has a variety of lived experiences, values each other for their unique perspectives, and shares equitably in our mutual success. We invest in building an inclusive community for people who are oppressed because of their race, ethnicity, age, religion, gender expression, sexual orientation, physical ability, or socio-economic class. (Remember that) we make the rules. We once created the ways we work and therefore can change them. We do not default to momentum. We challenge ourselves to deconstruct the status quo and create a better future.