Location: Akron,OH, USA
Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations. We strive for patient-centered care and comfort, and we are committed to serving the community and treating our patients as family.
Akron General is looking to add a Tray Line Food Service Aide to their dedicated team of caregivers. As a Cafeteria Food Service Aide, you will be working under management's supervision to properly handle, portion, prepare, and cook the food, provide high-quality customer service, and adhere to sanitation standards.
The ideal future caregiver is someone who:
* Has exceptional customer service skills.
* Acts in a respectful, friendly and professional manner
* Is dependable and responsible.
* Demonstrates a strong work ethic.
By taking this opportunity, you'll join a team of hardworking and friendly caregivers that will support you as you shape the career of your dreams and find where you belong, here at Cleveland Clinic.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Job Responsibilities:
* Accurately dishes up, portions out, assembles, serves, weighs and measures food items according to production sheet, menu, set up diagrams or other verbal or written communications. Arranges food on dishes in appetizing & neat manner. Produces the expected volume and quality of work in an accurate and consistent manner following proper food handling procedures. Meets time schedules.
* Accurately prepares quality food items in accordance with production sheets, recipes and menus. Operates kitchen equipment necessary to perform tasks (e.g. food processing and preparation equipment). Prepares food on the grill or in ovens or using induction stoves according to established procedures. Prepares cold food items in accordance to production sheets and recipes. Preps vegetables for production use. Assists the cooks as directed; participates in the process of preparing food.
* If applicable to position, assists in the assembly of foods for final preparation. Assembles, transports and picks up patient trays to and from patient rooms. Assists nutrition assistants (host/hostess) as needed to ensure quality patient service.
* If applicable to position, assists as directed in the process of preparation, serving set-up and clean-up of special dinners and luncheons for meeting throughout the Medical Center.
* Follows proper sanitation procedures, maintains and leaves a clean, sanitized and organized work area. Practices proper food handling techniques and the clean as you go policy. Organizes supplies and food products in efficient, organized manner.
* Disassembles patient trays according to dish room and infection control procedures.
* Operates dish machine loading/unloading as necessary.
* Reports any failure or malfunction of equipment or utility, i.e., gas, electric, water, steam, to a supervisory person immediately.
* Ability to work harmoniously and effectively with other employees in the Food Service Department and other departments. Practices team care. Is courteous to customers, patients, and visitors.
* Performs other similar or lesser skills or tasks as directed by member of management or supervisory staff.
* Other duties as assigned.
* Follows Hospital and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
* Completes mandatory education and training in order to maintain organization and department-specific competencies and requirements.
Education:
* High school graduate or the equivalent preferred.
Certifications:
* None required.
Complexity of Work:
* Ability to measure/weigh, add/subtract and multiply/divide during food preparation.
* Ability to read, write and follow written and verbal directions.
* Good verbal communication skills.
* Ability to use and clean kitchen and dish room equipment.
* Ability to safely utilize cleaning chemicals and other kitchen cleaning utensils and equipment.
* Strong customer service ability.
* Good verbal and written communication skills including the ability communicate clearly and positively to patients and staff when conveying information.
* Ability to work productively and effectively in a fast paced work environment with a sense of urgency and enthusiasm.
* Ability to develop and maintain professional and positive working relationships with patients, managers, nursing and other staff.
Work Experience:
* Experience in food service preferred or the ability to perform food service general duties.
Physical Requirements:
* Ability to work in hot kitchen around hot equipment and a variety of other potential hazards ranging from spills on floors to sharp cutting equipment (knives, slicer). Ability to withstand changes in work environment temperatures (hot kitchen to cooler).
* An insensitivity to allergic reactions to required sanitation chemicals, gloves, food and supplies used and essential to the job.
* Ability to work in wet environment with hands frequently exposed to water.
* Must have physical qualifications to walk, stand for extended periods of time, as well as entering walk-in coolers and freezers to obtain needed products, with assistance when necessary.
* Ability to lift 30 lbs.
Personal Protective Equipment:
* Follows Standard Precautions using personal protective equipment as required.
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.