Air Import Agent
: Job Details :

Role & Responsibilities:

· Track cargo arrival prior to arrival and update FMS milestones as per company guideline.

· Receive, review, and process high-volume and/or complex import transactions for clients to include booking, billing, classifications, processing data through Morrison Express systems, and obtaining consular and other government agency releases as appropriate.

· Check shipments in the warehouse as needed to ensure that all shipping documents correspond to actual shipments.

· Obtain documentation from carrier operators, match them with pre-advice and open files on the freight management system (FMS).

· Work closely with sales, account managers or sales office to respond expeditiously to customers' needs.

· Communicate to customers, carriers, and other offices/agents in a quick and thorough manner.

· Notify customers/brokers of product arrival and charges associated with these services; to do the same with the invoicing process.

· Generate freight transfer and support it with appropriate documentation.

· Process bills of lading and provide clear instructions to the team for handling each shipment.

· Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the IATA, CFR.

· Communicate timely with clients to set up and complete delivery of shipments.

· Issue delivery orders to carriers/truckers to arrange timely delivery.

· Complete all inbound moves; this includes, but is not limited to, ITs and permits to transfer.

· Obtain all necessary documents and charges prior to releasing freight; to supply sufficient documentation that will accurately verify all carrier invoices before payment approval.

· Trace lost freight and shortages; to follow-up with airlines/shipping lines and inform all stations /agents involved of these actions. File preliminary notices of claim.

· Assure that each file contains all its necessary documentation in correct sequence; to notify all parties that payable and receivable documents are completed accurately and forwarded in a timely manner; to develop clear, concise, accurate records that enable the accounting department to properly credit and bill A/R and A/P.

· Complete all tracking and billing milestones as set forth by company guidelines.

· Perform any other duties that may be assigned by the Department Manager/District Manager.

Qualifications:

• Some college or AA degree from an accredited college.
• Minimum one year of experience in Air Import processes and procedures.
• A basic understanding of INCO terms.
• Experience of bonded freight and cargo.
• Attention to detail, deadline-oriented, dependable, persistence, time management, independent, documentation skills, scheduling and reporting skills.
• Proven ability to communicate effectively with clients and vendors.
• Proven ability to suggest and implement corrective actions in case of issues that may arise.