About WFSJoin our Worldwide Flight Services family and play a crucial role in ensuring the prompt delivery of cargo shipments, luggage, business-to-customer deliveries, and on-time flights while upholding the highest standards of safety and security. Every day, we strive to excel and lead the industry with our expert teams in cargo, passenger, ramp handling, and technical services across 164 airport locations, 18 countries, and 5 continents. Are you ready to launch your next career with us?
Job SummaryThe Manager-on-Duty Ramp Services is responsible for directing supervisory personnel in assigned functional areas, such as ramp services; overseeing and advising on staffing requirements; rigorously monitoring discipline and corrective action by subordinates; ensuring unwavering customer satisfaction through daily feedback; and serving as a strong liaison between first-level supervisors and upper management.
Responsibilities - Ability to read, analyze, and interpret WFS Employee Handbook, WFS Supervisors Manual, applicable union contract, general business periodicals, professional journals, technical procedures, governmental regulations, airline policy and procedures manuals.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups or managers, clients, and customers.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret various instructions furnished in written, oral, diagram, or schedule form.
Minimum Requirements - Two to five years of previous management/specialist supervisory experience in field service duties.
- College degree or equivalent experience.
- 3 years of Airline Ramp Operation experience
- Must be able to obtain a Security Identification Display Area (SIDA) badge and meet all local airport requirements
- Must possess a valid U.S. driver's license.
Preferred Skills - Ability to operate equipment and hold necessary licensing (if applicable).
- Ability to perform specific responsibilities related to your shift.
- Reports to work on a regular and timely basis
Physical Requirements/Working Conditions - Ability to lift 70 lbs
- Ability to work in inclement weather.
- Flexible to work various shifts, including days, evenings, nights, weekends and holidays.
Perks & Benefits- Want your pay in advance? Access your pay when you need it through DailyPay app!
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
- Need quality medical care? Multiple options for both full and part-time employees!
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
- Want to invest in your future? 401k program offered with company match!
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.