Located in Boston Logan International AirportGrow With Us! Hudson is North America's leading travel retailer. For over 30 years, we've been meeting the needs and desires of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.What we will offer you:
This Dunkin' Supervisor Position Is For You, If You Enjoy: - Whipping up delicious food and beverages to meet Dunkin' Donuts standards and delivering exceptional service to our guests.
Dunkin' Supervisor Key Responsibilities:
- Assist management with daily store operations, ensuring exceptional customer service.
- Oversee store opening, closing, and shift transitions.
- Food Handling and preparing beverages in a high-volume environment.
- Manage cash handling tasks, including register checks, end-of-shift reconciliations, voids, and deposits.
- Ensure staff arrive on time, in proper uniform, and report any tardiness or absences to management.
- Ensure customers are greeted promptly and served by well-trained team members.
- Efficiently manage customer lines and maintain a positive in-store experience.
- Assist customers with menu inquiries and provide store navigation support.
- Train new employees and provide ongoing coaching and development to the team.
- Assign daily tasks to crew members and communicate sales goals.
- Maintain strong product knowledge, manage stock replenishment, and ensure proper product rotation.
- Uphold housekeeping standards, including dusting, sweeping, mopping, and overall store cleanliness.
- Stay vigilant to prevent theft and enforce policies to minimize internal shrinkage.
Required Qualifications: - Ability to manage and help plan daily activities with Leadership
- At least one year of experience as a F&B supervisor
- Experience providing supervision and support to store staff
- Works with on-site sales representatives
- Approachable and interactive leadership qualities
- Ability to work in a fast-paced environment
- Strong time-management and multitasking skills
- Good at solving problems
- High School Diploma or equivalent
Other Benefits: - Daily Pay: Receive your earnings as you work
- 20% Discount at Hudson, 50% Discount on Hudson Food and Beverages
- Paid Time Off (PTO)
- Personal and Parental Leave Programs
- Medical, Dental, and Vision Insurance
- Company-Paid Life Insurance
- Employee Recognition Programs
- Opportunities for Advancement and Growth
- Referral Bonus up to $500
Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.
All offers are contingent upon successful completion and passing of background checks and/or employment verification results.