Job DescriptionJob Description
Join the Boar's Head team at the re-imagined Mill Room as a Host/Hostess! As a Host/Hostess, you will be responsible for greeting, receiving and seating guests, handling telephone calls, taking reservations, and satisfying guest needs. Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience to our guests. If you like working with others in a fast-paced environment, then apply to become part of the Mill Room team at Boar's Head Resort today!
We are currently hiring for two positions:
1. AM hours 8AM to Noon
2. PM hour 3PM to Close (11PM)
In order to be considered, you must meet the following requirements:
- Previous customer service experience.
- Excellent communication skills, both written and oral.
- Strong organizational skills.
- Ability to work under stress in a fast-paced environment.
- Experience resolving guest problems calmly, using good judgment.
- Ability to work weekends, holidays, evenings and special events when needed.
- Ability to maintain professional attire and demeanor at all times.
Some essential job functions include, but are not limited to:
- Greet, receive and seat guests.
- Take dining reservations in the Open Table reservation system.
- Answer telephone with in three rings with proper etiquette and obtain needed information.
- Handle reservations for special events (i.e. Valentine's Day, Mother's Day, etc.)
- Demonstrate understanding of Restaurant seating system.
- Maintain Forbes Four Star Service Expectations during service and at all times.
- Closely monitor guest dining experiences and report any issues to Restaurant Manager.
- Follow department opening and closing procedures.
- Maintain impeccable cleanliness standards around the host stand area.
Job Posted by ApplicantPro