DESCRIPTIONAt quip, we design and deliver delightful products and services that keep your mouth healthy.Over the past five years, we have grown a large community of millions of active consumer-members and tens of thousands of dental professional members through our direct to consumer channels. After launching in retail in 2018, we have expanded our distribution rapidly and are now available in Mass, Food, Drug, and specialty retailers all over the country. quip launched on Amazon in 2022 and has since become a highly strategic and high priority growth channel. We are a fast-growing startup -turned-grownup looking for an Amazon Sales and Operations Analyst for an exciting new position that will allow for exposure across functions, levels, and facets of the Amazon channel with opportunities for expansion into other online marketplaces.We are seeking a motivated and detail oriented Amazon Sales and Operations Analyst to join our team. The ideal candidate will be responsible for key operational and project management tasks, as well as sales and performance analytics. This role will report into the Director of Amazon and Online Marketplaces, and will be a critical part of the team that allows us to continue driving growth and expansion within this channel through holistic account management support.Base Salary: 50-70kThis range represents anticipated base salary range for this position, in addition to competitive benefits and equity (as applicable). We carefully assess and consider several factors with each candidate, including location, role-related knowledge, experience and skills. Compensation may vary based on these considerationsRESPONSIBILITIES
- Own demand planning for Amazon channel and work within cross-functional monthly forecasting processes and timelines
- Manage shipment forecast and creation weekly working collaboratively with Operations and own the management of Amazon inventory levels and weeks-on-hand
- Prepare detailed sales reporting and develop actionable business insights through leveraging multiple data sources such as sales and advertising metrics, and category and competitive performance
- Maintain and update key documents and resources leveraged by external and internal stakeholders that enable tracking of assortment, pricing, margins, and promotions
- Responsible for implementing and maintaining PDP excellence including monitoring ratings and reviews
- Work closely with Creative Project Manager to ensure creative projects and deliverables are executed successfully including owning brief creation and completion
- Assist in day-to-day Amazon operational needs through Buy Box monitoring, Seller Central ticket management, and monitoring and actioning on unauthorized sellers across online marketplaces
- Be comfortable and thrive wearing different hats throughout the day: jumping from analytics to strategy to assistance with ease and excellence
- Ability to work within an ever-evolving channel landscape
- Be comfortable communicating with stakeholders and cross-functional counterparts across multiple levels
- Work collaboratively with Operations, DTC, Finance, Demand Planning, Creative, Brand Marketing, Data Team, and external agency partners.
REQUIREMENTS
- 3+ years of work experience
- Strong preference to previous Amazon and sales analytics experience
- Strong excel / analytical skills preferred
- Experience with Seller Central a plus
- NYC metro location strongly preferred
Benefits
- Hybrid working environment, with an office located in the heart of DUMBO with breathtaking views of Manhattan Bridge
- Year round early summer fridays
- WiFi enabled rooftop
- Competitive medical benefit package (with an option to opt into a premium internal dental program)
- Commuter benefits for parking & transit
- Competitive paid parental leave policy for qualifying employees
- Open vacation policy
- Dog-friendly office space
- 401k Tax Benefits
- Competitive compensation package
- Fully stocked kitchen with snacks (make sure to use your quip after snacking!)
- Your very own quip with employee discount packages
- The opportunity to help us make oral care more simple, effective and accessible!
About quipquip is a modern oral health company launched in 2015 that provides thoughtfully designed personal oral care products and professional dental care services through a digital platform that makes oral care more simple, accessible, and enjoyable. The current personal care offerings include a wide selection of American Dental Association accepted (ADA seal) adult and kid electric toothbrushes, smart brushes, refillable floss pick and string, refillable mouthwash and gum, all kept fresh with a refill delivery service. quip's professional platform, which is behind quip is committed to promoting equality, inclusion, and diversity beyond your brushing routine. We believe our company is better equipped to care for every mouth when we listen to fresh perspectives from every voice, and in doing so, we build an equal-opportunity team of the brightest minds (and mouths)-regardless of race, gender, age, religion, sexual orientation, identity, or any other trait that makes you you. By celebrating and supporting our differences, we will thrive in our mission to improve oral health for all.