Jamaica Hospital Medical Center a member of the Medisys Health Network is a 404 bed fully accredited community based teaching hospital and Level I Trauma and Stroke Center. We provide general medical, pediatric, and psychiatric emergency services, ambulatory care on and off-campus, ambulatory surgery and a broad spectrum of diagnostic and treatment services. We are proud of our uncompromising commitment and approach in providing the highest levels of professional, compassionate care to the many culturally diverse, underserved patients and residents in Queens. We are searching for an Ambulatory Care Representative with strong customer service and medical office experience for immediate full-time position. RESPONSIBILITIES: As an Ambulatory Care Representative you'll be the first point of contact for patients seeking care in our facility. Specific duties will include:
- Register patients, file folders, and scan documents.
- Utilize electronic appointment system to schedule and review appointments, insurance and appointment history.
- Collect payments and disperse carfare and serves as the clinic liaison.
- Answer phones and addressing patient/caller inquiries
Requirements - High School Diploma.
- Must be Bilingual (Spanish)
- Must be computer literate and trained in dental software programs.
- Knowledge of medical terminology.
- Previous office experience.
- Computer experience.
- Excellent phone skills and customer service skills.