Analyst II Leave of Absence Management - Hybrid
: Job Details :

Analyst II Leave of Absence Management - Hybrid

Onsite Location(s): Marlborough, MA, US, 01752

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information, and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing – whatever your ambitions.

About the Role:

The Analyst II Leave of Absence Management primarily has responsibility for service delivery of Employee Leave Administration services through process reviews, vendor management, and escalation support on an ongoing basis. Strive towards the best in class results specific to operational efficiency, client experience & satisfaction, and ongoing service level performance. The scope of the work will include acting as the interface between BSC teams (HR Business Partners, Center of Excellence, and People Services) and the third-party service providers like Sedgwick, The Hartford, BenefitFocus, SuccessFactors, etc., delivering the related HR Services.

Your Responsibilities Include:

• Responsible for Leave of Absence Management within the HR Service Delivery operations. Key responsibilities will include but not be limited to:
• Ensure HR Service Center services are delivered in compliance with corporate policies and procedures or any other federal/country regulation as required.
• Monitor the performance of HR Service Center operations delivered as per the service level agreements with CoEs and support Operational governance for his/her pillar.
• Support issue resolution along with CoEs & HRSC by leading root-cause analysis and defining intervention plans to address issues systemically.
• Provide a continuous improvement focus and support HR CoEs to improve core HR processes.
• Coordinate optimization and updates to HRSC processes (methods & procedures).
• Drive and support vendor governance and best practices including service level management, contract management (renewal, invoice payments, spend optimization, and relationship management).
• Owner of Leave of absence processes, job aides, communication with multiple stakeholders, and stay compliant with corporate policies.
• Provide acquisition due diligence & integration support through process expertise on specific LOA activities.
• Partner with CoEs across management levels to build a roadmap of new capabilities to be delivered in future and address requirements with respect to the specific HR business processes.
• Identifies opportunities to improve the efficiency and effectiveness of the systems and processes being examined (process improvement/reengineering projects).
• Participates in special projects as they arise, including compliance reviews, audits, and supporting state-specific requirements.
• Performs other duties as required.

Quality System Requirements:

In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance with the Quality Policy and all other documented quality processes and procedures. For those individuals that supervise others, the following statements are applicable:

• Assures that appropriate resources (personnel, tools, etc.) are maintained to assure Quality System compliance and adherence to the BSC Quality Policy.
• Establishes and promotes a work environment that supports the Quality Policy and Quality System.

What We're Looking For:

Required Qualifications:

• Bachelor's degree or equivalent experience.
• 3+ years' experience with Leave of Absence management required.
• Experience in managing metrics-driven organization and services.
• Service delivery experience in business processes with additional third-party management experience will be helpful.
• Understanding of the Value Improvement philosophy and lean business processes methodology.
• Demonstrated ability to work well in a team environment with a matrix structure.
• Demonstrated multi-tasking capabilities and ability to work in a multi-cultural global environment.

Preferred Qualifications:

• Experience with SuccessFactors.
• Previous BSC experience.

Requisition ID: 595723

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran's status, age, mental or physical disability, genetic information, or any other protected class.

Boston Scientific maintains a prohibited substance-free workplace.

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