ADUSA Distribution is the distribution company of Ahold Delhaize USA, providing distribution services to one of the largest grocery retail supply chains in the nation. ADUSA Distribution fosters a culture that inspires and empowers our associates to always deliver exceptional service and value. Our team is supporting the supply chain network evolution to an integrated self-distribution model of the future, serving leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. To learn more about our company and the other supply chain companies of Ahold Delhaize USA, visit www.adusasc.com. Analyst II Outbound LogisticsWhat You'll be Trusted to Deliver:
- Responsible for managing the daily Workflow process as it relates to the Warehouse Management Systems, Outbound routing package and Ordering Entry Systems as well as acts as a liaison to the IT Department. Coordinates the workflow requirements with business partners.
- Ensures total customer service satisfaction with Retail, Merchandising, Trucking, Vendors and Partner Providers
- Communicates with Demand management team as necessary to resolve any retail ordering issues
- Will assist in training new associates in WMS, ITM and Order Entry activities and systems hardware troubleshooting
- Responsible for evaluating and recommending modifications to procedures or processes impacting their workflow or team
- Be able to handle day to day problems associated with the flow of orders, system issues, emergency situations with a DC facility or stores
- Act as the technical resource within their area of responsibility
- Contribute to writing Standard Operating Procedure manuals for all tasks
- Other duties will apply
Working Schedule:
- Hybrid: 3 days in office (working hours).
- Second Shift: 12:00 pm to 10:30 pm.
- Rotating Weekend Shift
Qualifications:Education & Experience:
- Bachelor's Degree or equivalent combination of education and related work experience.
- Familialarity with the following computer programs: SEGA, WMS, TLM, Excel.
- Collaboration experience with vendors, transportation providers, & third-party consultants
Knowledge:
- Basic knowledge of the trucking industry, distribution, and/or replenishment functions
- Basic professional level of knowledge for company, business and industry practices
Skills:
- Demonstrate a personal acceptance of change and the ability to adapt and drive change
- Excellent organizational, planning, influence, communication, and presentation skills
- Self-motivated and persuasive in presenting and selling ideas and executing their implementation
- Excellent communication skills
Abilities:
- Ability to manage day to day activity for identified responsibilities
- Ability to influence without authority
- Ability to work as part of a team
- Ability to think innovatively
- Ability to work with all levels of management
- Active listener with an ability to build trust across varying levels of the organization
- Demonstrate an ability to implement and analyze retail business using consumer insights and analyzing trends.
We are an organization that values diversity and encourages all qualified individuals to apply without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. Our organization is committed to working with and providing reasonable accommodations to individuals with disabilities, including applicants. If you have a disability and require assistance in the application process, please email ...@adusasc.com.