Job Summary Join our dynamic Sales Operations department where collaborative teams in Pricing, Customer Data Management, Sales Compensation, and more intersect to empower our sales teams. Our mission is to grow and retain customers through consistency and overall experience to optimize Medline sales and customer experience enabling long-term partnership. Dive into an organization dedicated to precise product pricing, comprehensive market insights, seamless customer onboarding, and all the critical support our Salesforce needs for continuous growth. Analyze data provided by the customer in a variety of formats and convert that data into usable information for Medline Industries. Track and assist in the management of distribution implementation projects through Wrike and item master files built with Excel. Work on a cross functional team supporting various internal divisions while managing projects and aggressive timelines.
Job Description - Conduct data analysis and manage assigned distribution implementation projects. Provide usage and pricing analysis. Utilize PO history to forecast demand and communicate to customer.
- Collaborate with branches to review customer's inventory and make adjustments.
- Ensure all facets of the implementation time line come in on time. Communicate issues with implementations and develop a strategy to progress forward and follow through with the action plan developed.
- Gather and analyze trends or unusual performance with implementations. Determine root cause and communicate to leadership.
- Review and convert customer item files to a usable format that will be used by corporate sales, sales, and used as the master file. Maintain consistent updates of the master file and implementation project tracker.
- Communicate effectively with the customer, sales team, and internal departments on open issues, potential obstacles, project progress and overall completion rates. Conduct conference calls to educate customers on processes, timelines, and required action to achieve project completion.
- Act as a resource to sales staff and the customer on all major account implementations. Assist with live customer presentations during the implementation process, either locally at our corporate office, or at a customer on-site visit. Manage and support on-site customer command centers the week of go live.
Minimum Job Requirements: Education
Certification / Licensure
Work Experience
- At least 2 years of vendor, inventory, or sales analysis experience.
Knowledge / Skills / Abilities
- Experience with account implementations including LUM logistical setup and demonstrating understanding of supply chain operations.
- Experience analyzing and reporting data in order to identify issues, trends, or exceptions.
- Experience conducting presentations either by phone or in person, through a webinar format or a live customer meeting on the project/process at hand.
- Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
- Experience managing and analyzing large data sets (10K lines of excel documents).
- Experience with SAP, Excel, and WRIKE.
Preferred Job Requirements: - Experience conducting basic training for new and existing staff through preexisting templates and materials developed by the management team.
- Comprehensive knowledge in all facets of implementation for all market segments.
Benefits - Medline is committed to offering competitive benefits and a variety of choices to best meet the needs of you and your family. For employees scheduled to work at least 30 hours per week, this includes health and well-being, financial fitness, career development, paid time off and more. Employees scheduled to work less than 30 hours per week can participate in the 401(k) plan, access the Employee Assistance Program (EAP), Employee Resource Groups (ERG) and Medline Service Corps. For a more comprehensive list of our benefits, please click here. Every day, we're focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what's right to delivering business results, together, we're better. Explore our Diversity, Equity and Inclusion page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.