Buckeye is the premier infrastructure and logistics provider for the world's energy needs, both today and tomorrow. Since 1886, we have successfully navigated transitions in the way energy has been distributed to continually meet the needs of an evolving market and industry environment. Our people are a critical element to the success and longevity of our operational history and our future as we seek to thrive through the energy transition. We own and operate a diversified global network of integrated assets providing midstream logistic solutions, primarily consisting of the transportation, storage, processing, and marketing of liquid petroleum products. We are committed to safely and responsibly providing world-class service to meet the continually evolving energy needs of our customers and the communities we serve. As part of this commitment to our customers, we are continually diversifying our platform and service offerings to enable less carbon intensive energy solutions and undertaking decarbonization efforts on our operations. Role Summary: The Analyst, IT role performs, or monitors activities and projects related to the operation, integration, implementation, upgrade, and/or enhancements to Buckeye's process control historian. Responsibilities & Essential Functions include:
- Project Implementation.Complete assigned tasks that assist with the implementation of various projects related to Buckeye's applications. Document end-user requirements related to the new applications.
- System Maintenance. Perform the maintenance of the various systems and technologies. Respond to reported application issues.
- Application Administration.Assist system administrators in the setup of assigned applications and administering systems interfaces.
- Internal Support. Support the various IT systems with lifecycle management of assigned and dependent applications.
- Documentation. Create documentation for all supported applications and ensure documentation is current. Documentation may include IT PMO, Disaster Recovery, Interconnection, etc.
- Testing. Test application upgrades before releasing them to the Buckeye Business and provide recommendations for application system upgrades and enhancements.
- On-Call Support. Provide on-call support during non-business hours to Operations on an as-needed basis.
- Customer Service. Provide exceptional customer service.
- Process Improvements. Assist with identifying potential opportunities to increase efficiencies and/or improvements to existing processes.Help identify gaps in the current business model and propose processes that will help move the business forward.
- And other duties as assigned.
Position Requirements:
- Bachelor's Degree in Computer Science or Business desired, or equivalent combination of education, training, and experience.
- 1-3 years of domain and/or Operational Technology experience, historian configuration, process control dashboard generation, software application support and troubleshooting is preferred.
- Experience in the following is helpful: Linux, Toptech TMS, mySQL, IBM DB2, Microsoft SQL, client server technologies and browser-based applications.
- Basic knowledge of pipeline and truck terminal terminology and operations is required to be obtain in short order.
- Microsoft Excel VBA programming experience preferred.
- Microsoft SQL experience a plus.
- Ability to travel up to 25% both domestically and internationally.
Additional Valuable Skills:
- Communication. Makes clear and convincing verbal presentations to individuals or groups. Independently delivers presentations and briefings as required within role. Effectively and consistently facilitates meetings with key stakeholders.
- Decision Making & Problem Solving. Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, experience, and judgement. Appropriately escalates issues requiring direct manager insights, input on decisions. Ability to effectively seek out others, including leader or key stakeholders to ensure best decision is made.
- Customer Service. With guidance identifies potential issues that could impact internal or external customers and resolves issues as appropriate. Promptly reacts to requests from customers in a timely and professional manner. Reinforces importance of customer service.
- Stakeholder Engagement. Ability to maintain good relationships with the people who have the most impact on your work. Actively seek feedback from stakeholder groups; develop effective listening skills.
- Use of Resources. Ability to lead self and request resources as necessary to deliver work deliverables.
- Time Management & Organization. Can effectively structure work and agreed deliverables according to company standards. Ability to organize tasks and time to prioritize activities that advance project goals and key deliverables.
- Self-Development. Takes initiative to work with direct manager to assess development needs and seeks out constructive feedback. Works with direct manager to implements plans as needed to improve upon identified development needs. Works with direct manager to proactively gains knowledge and seeks opportunities to further develop abilities.
Essential Functions:
- This position requires the ability to safely and successfully perform essential job functions consistent with ADA, FMLA and other federal, state and local standards, including meeting qualitative and or/quantitative productivity standards.
- This role requires the ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
- This position requires compliance with all personnel policies.
Physical & Safety Requirements:
- The person in this position needs to occasionally move inside the office to access file cabinets, office equipment, etc.
- This role continuously operates a computer and other office productivity equipment (i.e. a calculator, copy machine and computer printer).
About You: To be successful in the Buckeye culture, our employees must possess a demonstrated commitment to environmental responsibility and regulatory compliance. Excellent communication, both written and verbal, as well as strong organizational skills are paramount. You must work independently and be able to exercise tact, discretion, and professionalism when dealing with internal and external customers, and when handling sensitive and confidential information. Buckeye wants to create and reward an organizational focus that stimulates the creative and entrepreneurial actions of its employees that result in innovative ways of reducing costs, generating revenues, improving productivity, or improving processes. People First Culture: From managing over 5,000 miles of pipeline to commercializing clean energy projects, our people collaborate to provide world-class service and meet the changing energy needs of our customers. Our employee-first culture means that we invest in our employees and equip them to be fully contributing members of high performing teams. We are focused on collaboration, inclusion, empowerment, accountability, and professional development. We want the best in you to bring out the best in us. Join us as we work together to build a business that is responsive to the needs of the future while continuing to serve the energy needs of communities today. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)