About this opportunity... The Merchant Operations Analyst will assist with maintenance of key department documents and reporting. Work closely with the Manager, Merch Ops and leadership team to transform data into critical information and knowledge. Create, conduct and deliver standardized and ad hoc reports to support business needs. The Analyst position will be responsible for maintaining and updating established templates and delivering according to the team calendar as well as building new reports and templates to support ad-hoc questions as they relate to the operational side of the business. Work on projects, track/deliver/monitor/report on milestones, data visualization, reporting insights that directly impact the project or business. Perform data analysis using disparate sources of information to report on key metrics and health of the business. This individual needs to be a good communicator and have strong technical/functional skills. The base salary range for this role is $63,000 - $73,000. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. What you will do and what you will learn...
- Use Excel tools to produce relevant reports for all levels of the organization based on the project or ad hoc request. Analyze data to identify trends and root causes in merchant controlled processes. Summarize and prepare findings for both executive and operational team use.
- Perform ad hoc data pulls and analysis to solve one-off data inquiries. This includes using existing reporting tools (e.g. RDW) as well as learning potentially new tools.
- Support the business in understanding and assessing new tools and reporting needs for the Merch Ops team. This includes determining ways to improve existing tools and reports, create job aides to support report use, and provide ideas for what new insights and analytics are needed.
- Identify opportunities to improve the end-to-end reporting process. Look for ways to improve the speed and quality that information is pulled and delivered. Partner with the Manager to implement changes, as needed.
- Deliver accurate and timely pre-established Daily/Weekly/Monthly reporting to the organization.
- Communicate exceptions when necessary (e.g., publish a summary of key callouts from multiple reports).
What you need to be successful...
- Strong communication skills: You can read the situation you actively listen, ask clarifying questions, confidently share your point of view, and demonstrate the ability to build relationships.
- Flexibility: You can pivot and are adaptable, and receptive to feedback.
- Results Driven: You are tenacious, and achievement focused. You can prioritize your work and deliver it with accuracy.
- Intellectually curious: You can analyze and draw conclusions, are a critical thinker, and see the big picture.
- Resilient: You are persistent and persuasive. You stay focused on your goals and finding creative solutions to problems.
- Strong excel and analytical skills
- Analytical Driving a business depends on strong analytical, conceptual, and Mindset: retail math and reporting skills.
- Business Acumen: Demonstrating an understanding of quality standards relative to analysis of data and statistics in a retail environment.
- Bachelor's Degree or equivalent working experience
Perks and Benefits of joining our team... Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate:
- A broad range of affordable health insurance options & personal medical plan concierge
- 401(k) with employer match and Life insurance
- Ample PTO including accrued vacation, paid holidays, diversity day, summer Fridays and the ability to purchase additional vacation.
- Employee stock purchase plan
- Access to health and wellness benefits such as BetterHelp and Headspace
- Charitable donations matched by Ross Stores Foundation
*benefits vary by level and position and are subject to change #LI-SS2