Location: New York,NY, USA
DESCRIPTION
Do you want to help transform an industry? Amazon Web Services (AWS) is seeking a creative and self-motivated Business Analyst to join our Financial Services Business Operations and Analytics Team. This role is based in the United States and is part of a global team focused on helping financial institutions of all types and sizes reinvent themselves through cloud adoption.
In this role you will support the operational cadence of the business, which includes (1) developing metrics and tools to drive business decisions; (2) performing data mining to uncover customer insights; (3) partnering with internal stakeholders to identify customer opportunities; and (4) independently develop and maintain visual analytics dashboards. The ideal candidate is a natural problem solver, with strong organizational skills and a deep analytical background to support the continued growth of the business.
This position will assist Financial Services Specialists in evaluating and forecasting business opportunities. To do this, you will use SQL and various CRM tools to derive well-vetted analyses and execute ad-hoc requests and reports as needed.
This individual will need to collaborate effectively with internal end-users and cross-functional teams to solve problems, implement new reporting solutions, and deliver successfully against high standards. Successful candidates for this role will have a proven work ethic and a track record of delivering results, with an ability to communicate effectively with technical and non-technical professionals across multiple geographies.
Key job responsibilities
* Support development of continuously-evolving forecast models and methodologies, supporting the quantitative analysis of the performance of our sales teams, customers, prospects, partners, markets, and products/services.
* Develop relationships and partner with sales, partner, finance, HR, sales operations, and other stakeholders to identify and address reporting issues.
* Assist Financial Services Specialists in all aspects of evaluating their teams' performance.
* Identify reporting issues and gaps in processes, and then resolve them.
* Support the design and implementation of reporting solutions to enable stakeholders to manage the business and make effective decisions.
* Develop and drive critical business metrics to monitor and optimize the business.
* Drive awareness and develop learning materials to ensure adoption of dashboards and reports.
* Support data maintenance across multiple datasets.
* Prepare ad-hoc analyses and participate in projects as needed.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
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Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.
BASIC QUALIFICATIONS
* Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
* Experience with data visualization software (e.g., AWS QuickSight or Tableau) or open-source project
* 5+ years of Microsoft Excel experience
* Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
* Intermediate SQL knowledge.
PREFERRED QUALIFICATIONS
* Experience working within a high-growth, technology company
* Advanced SQL knowledge to process complex datasets from multiple sources and experience with data analytics.
* Sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership of projects.
* Strong written and verbal communication skills.
* Excellent cross group collaboration skills.
* Proficiency in Python or a similar programming language for automation of data extraction, processing, and computation.
* Experience working with AWS products (Amazon Redshift, Amazon QuickSight, Amazon S3, for example).
* Ability to operate independently in a lean, fast-paced organization
* Demonstrated ability to define, refine, and implement processes, procedures, and policies.
* Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations.
* Strong organizational, analytical, and communication skills.
* Experience developing business analytics or equivalent
* Experience with sales CRM tools such as Salesforce or similar software
* Experience defining, refining and implementing sales processes, procedures and policies or equivalent
* 5+ years of finance, business management and sales operations experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.