Position Summary: Provide vital programmatic oversight and direct support for both survivors of domestic violence, sexual violence, and human trafficking and their pets at Hope & Healing Survivor Resource Center. Key responsibilities include ensuring comprehensive, trauma-informed services, maintaining shelter safety, and overseeing all aspects of animal care.Job DescriptionRequired Education, Experience and Qualifications
- Background in public health, animal science, or a related field is preferred; Previous experience working with animals, especially in a shelter or rescue environment, is highly desirable.
- Knowledge of animal behavior and welfare principles.
- Strong empathy and sensitivity towards both human and animal victims of domestic violence.
- Excellent interpersonal and communication skills to interact effectively with both shelter residents and animals.
- Training or experience in crisis intervention and trauma-informed care to support shelter residents in distress.
- Strong organizational skills to manage the shelter's animal care program
- Certification in CPR and first aid for both humans and animals is beneficial.
- Maintain valid Ohio driver's license and ability to meet agency requirements for driving insurability.
- Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Investigations and Federal Bureau of Investigations).
Role and Responsibilities
- Deliver confidential, trauma-informed support to survivors, including needs assessments, crisis intervention, safety planning, referrals, and follow-up care.
- Support daily shelter operations by providing coverage, maintaining safety standards, addressing in-house conflicts, and fostering a positive, supportive environment.
- Oversee the health, safety, and well-being of pets in shelter care, managing kennels and animal facilities at shelters in Summit and Medina counties.
- Collaborate with pet owners to ensure cleanliness, sufficient food and water, exercise, and engaging activities for pets.
- Provide training and resources on pet care responsibilities, arrange off-site boarding as necessary, and assist survivors with pets into permanent housing.
- Maintain an inventory of all pets, ensuring veterinary care, supplies, and medications are readily available.
- Compile and report statistics to meet grant and agency requirements.
- In collaboration with supervisor, develop policies and procedures for residents with pets
- Foster partnerships with animal protection organizations and veterinarians to provide holistic support.
- Manage volunteers supporting kennel operations, and provide education and training for staff and community partners on agency policies for animal care
other Responsibilities
- Adheres to Service Excellence standards at all times.
- Represent Hope and Healing Survivor Resource Center by participating in community activities, coalitions and taskforce groups as requested or assigned by supervisor.
- Complies with agency policies and procedures, federal and state requirements, and educational/certification/registry requirements.
- Performs other duties as assigned.
Supervisory Responsibilities (if applicable for the position)
- Animal Care Advocate
- Volunteers & Interns assisting in kennel maintenance and animal care.
Physical Demands and Work EnvironmentThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands: While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; step up and down; stoop, kneel, crouch; talk, hear and drive. The employee must occasionally lift and/or move up to 10 pounds.
- Work environment: This position will be in a facility with victims of domestic violence or sexual assault. In addition to interaction with the survivors, the employee may have interactions with families of these individuals, the assailants and law enforcement.
Position Type and Expected Hours of Work
- Full-time; 40 hours/week
- Monday - Friday 10am-6pm
- Some evenings and holidays as required
Benefits:
401(k)- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
EEOHope and Healing Survivor Resource Center (H&H) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. H&H prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, military status, national origin, disability, genetic information, pregnancy, ancestry, or any other protected characteristic as outlined by federal, state or local laws. Additionally, reasonable accommodations will be made (where appropriate) for religious practices or employees with disabilities. Employees who may require a reasonable accommodation should contact an agency Director or the CEO. This policy applies to all employment practices within H&H, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. H&H makes hiring decisions based solely on qualifications, merit and program needs at the time.Monday - Friday 10a-6p40 hours a week