Animal Care Office Assistant III*
: Job Details :

Salary: $18.01 - $24.75 Hourly Location : Throughout San Bernardino County, CA Job Type: Full-time Job Number: 24-03317AC-03 Department: Animal Care Division: 93130-Admin - Animal Control Svcs Opening Date: 10/24/2024 Closing Date: 11/8/2024 5:00 PM Pacific The Job The Department of Public Health, Animal Care Division is accepting applications for Animal Care Office Assistant IIIwho perform complex clerical support duties. Duties may include but are not limited to:

• Collecting, entering, processing, sorting, and tabulating information;
• Providing general information to the public via phone or in-person;
• Answering questions regarding specific departmental procedures and practices;
• Processing a variety of documents;
• Maintaining files;
• Scheduling appointments and meetings;
• Preparing letters, reports, invoices, and other documents;
• Performing data entry.

The resulting eligible list from this recruitment may be used to fill current and future vacancies within the Animal Care Division. For more detailed information, refer to Office Assistant III job description.San Bernardino County is also accepting applications for Animal Care Office Assistant II which requires a separate application and online examination.CONDITIONS OF EMPLOYMENTPre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening. Shift work and/or weekend work: Some positions may require shift work and/or weekend work. Must indicate availability on the application. Shift differentials and overtime compensation are available. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum RequirementsCandidates must qualify under one of the below options:Option 1: Six (6) months of full-time office clerical experience gained at San Bernardino County. Duties must include a variety of office clerical tasks, including public contact, computer usage, typing, filing, answering the telephone, and data entry. Option 2: One (1) year of full-time work experience performing clerical functions in an office environment. Duties must include a variety of office clerical tasks, including public contact, computer usage, typing, filing, answering the telephone, and data entry. Option 3: Successful completion of the Entry-Level Workplace Certificate issued by San Bernardino County. The certificate must be attached to your application for consideration.Desired QualificationsBilingual Skills(Spanish/English)are highly desirable and should be noted on the application. Candidates who wish to be considered for bilingual (Spanish/English) positions must indicate bilingual skills on the application. Bilingual compensation may be available; additional testing may be required. Excellent Computer Skills are also highly desirable and should be noted in the supplemental questionnaire. Selection ProcessApplication Procedure: Please complete and submit the online employment application and supplemental questionnaire by 5 pm, Friday, November 8, 2024. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Qualified candidates will be invited to complete an online assessment of knowledge and skills four (4) to five (5) weeks after an application is submitted. Please note, only those candidates who pass the examination will be eligible for interview consideration. Per the County's Personnel Rules, the same exam cannot be retaken within six (6) months. Please be aware that if you have taken the exam for this position within six (6) months of your most current application, your scores will be reused. The following areas may be tested on the exam:

• Microsoft Office Applications
• Interpersonal Skills
• Computer Skills
• Attention to Detail

Details of the online assessment process will be emailed once the recruitment has closed. Bilingual: A separate written examination to evaluate Spanish Bilingual Skills may be administered by the hiring department after hire. To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and or updated before applying for the position. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance, please click to review the Government Jobs , or contact their Toll-Free Applicant Support line at (855) ###-####. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.EEO/ADA: San Bernardino County is an and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click for information and instructions to request Veteran's Preference points.Please click HERE for important Applicant Information and the County Employment Process.Clerical Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) ###-#### or visit the Benefits website for more detailed information at *Retirement benefits subject to change. 01 PLEASE READ THE BELOW STATEMENT Instructions: The information provided on your application and in your responses to the following Supplemental Questionnaire will be used to determine if you meet the minimum requirements for this position. It is in your best interest to be as thorough as possible in your responses. Resumes will NOT be reviewed to determine qualifications. Applicants will not be able to update their application materials or answers to the questionnaire once the application has been submitted. Note: Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.

• I have read and understand the above statement.

02 San Bernardino County - Employment Status: If you are currently employed by San Bernardino County or County Fire/Special Districts, indicate your position type.

• Regular
• Contract
• Public Service Employee
• Intern
• Extra-Help
• Recurrent
• CalWORKS Subsidized Employment Program Employee (WEX)
• Employed by a Temporary Employment Agency
• Not Applicable

03 San Bernardino County - Former Employment Status: If you were previously employed by San Bernardino County or County Fire/Special Districts, indicate your position type.

• Regular
• Contract
• Public Service Employee
• Intern
• Extra-Help
• Recurrent
• CalWORKS Subsidized Employment Program Employee (WEX)
• Employed by a Temporary Employment Agency
• I have never been employed by the County of San Bernardino
• Not Applicable

04 Experience: Indicate your clerical experience as it pertains to the Office Assistant III position. Experience referenced in this section MUST be listed in the work history section of your application.

• I have twelve (12) months, one year, or more of full-time work experience performing clerical functions in an office environment.
• I have at least six (6) months or more of full-time work experience performing clerical functions for a San Bernardino County department.
• I am otherwise qualified for this position. (Entry-Level Workplace Certificate)
• I do not meet any of the options described above.

05 Qualifying Certificate: Indicate if you are qualifying for Office Assistant III with use of the Entry-Level Workplace Certificate issued by San Bernardino County. CERTIFICATE MUST BE ATTACHED.

• Yes, I possess the Entry-Level Workplace Certificate issued by San Bernardino County and have attached it for consideration.
• No, I do not possess Entry-Level Workplace Certificate issued by San Bernardino County. I am qualifying under another option.

06 Duties Performed: Indicate the tasks and duties you have performed in a professional work environment. Select all that apply. Experience referenced in this section MUST be listed in the work history section of your application.

• Answer questions regarding specific departmental practices
• Answer questions regarding specific departmental procedures
• Collect, enter, process, sort, and tabulate information
• Draft letters
• Maintain files and records
• Perform data entry
• Prepare invoices
• Prepare reports
• Process a variety of documents
• Provide general information to the public in person
• Provide general information to the public via phone
• Schedule appointments and meetings
• No related clerical experience

07 Special Skills: Some departments require special skills and may request verification (certificates, etc.) at the time of interview. To be considered for a special skill, indicate your experience and check all that apply in the following questions.Failure to indicate any of the below special skills will not preclude candidates from consideration for other opportunities.

• I have read and understand the above statement.

08 Special Skills: Indicate in which areas you have at least six (6) months of experience. Check all that apply. Experience referenced in this section MUST be listed in the work history section of your application.

• Cashiering: Experience using a cash register or automated cashiering system, which included balancing receipts.
• High Volume Data Processing: Experience performing high volume data entry of at least 50,000 keystrokes per day and/or using imaging tools and software.
• High Volume Telephone: Experience in a centralized call center, using a switchboard, or multi-line phone system with a high daily call volume of 50 or more calls per day.
• Microsoft Excel: Experience using Microsoft Excel for work and/or school.
• Microsoft Word: Experience using Microsoft Word for work and/or school.
• None of the above

09 Additional Bilingual Skills: Performing bilingual translation involving the use of English and a second language as a part of a position's regular duties may be a nexus to bilingual compensation. In addition to English, check any of the following languages you are also fluent in. Testing of bilingual skills may be required to receive additional compensation.

• American Sign Language (ASL)
• Arabic
• Korean
• Mandarin
• Spanish
• Tagalog
• Vietnamese
• Other (Hindi, French, Bengali, Russian, Portuguese, Indonesian, etc.)
• None of the above

10 Spanish Screening: Have you previously passed the San Bernardino County Human Resources Spanish screening exam?

• Yes
• No

11 Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above.

12 **ATTENTION GMAIL USERS** We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox. For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources. Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.

• I understand

13 Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

• I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question