Application Coordinator Beacon Certified
: Job Details :

Description:

About Us

At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.

We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.

The Opportunity

This position is for an Application Coordinator on the Beacon team. This application builds and supports the documentation tools for Oncology clinicians, including nursing and providers. Application Coordinators will work with hospital experts to determine the design and configuration that will most appropriately meet the requirements for the Oncology Protocols. Build could also include various Epic tools used within the scope of documentation including flowsheets, notes, and reports, as well as others. Application coordinators will be responsible for the support of our build within the system and will cover call (days, nights and weekends) for all sites.

The ideal candidate for this position will be Epic certified in Beacon and will have 5+ years of healthcare information technology experience.

Responsibilities

Act as part of a team of software application and workflow experts to provide design & build expertise to analyze organization's current business practices and translate them into configurations and workflows, for successful product implementation

Ability to help guide decisions using application knowledge and analysis in a timely fashion

Participates in peer review for quality assurance of team member build, and assists with onboarding & mentoring of new team members

Works closely with end users to document business requirements, and translates those requirements into functional specifications and/or system build/configuration for the software application

Develops and executes test plans and performs other software quality assurance tasks

Provides ongoing support of the software applications by identifying and resolving issues, and escalating as needed for timely resolution

Provides high quality, customer-focused services

Runs reports, updates tables and performs other tasks associated with the ongoing operation of the software environment

Participates in regular team meetings to discuss team activities, issues and updates

Acts as team delegate/representative at department, project or other meetings, as assigned

Participates as needed with review of the training curriculum and end user documentation for the applications user community

Uses the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration

Other duties as assigned

Qualifications:

Qualifications

Bachelors Degree required 5+ years of healthcare information technology experience A combination of education and experience may be substituted for requirements

• Must obtain Certification as outlined by program requirements (HR working on wording)

Skills for Success

Experience in the development, support or operation of software applications in a healthcare setting

Excellent oral and written communication skills

Strong interpersonal skills to effectively communicate with both technical and non-technical staff

Demonstrated analytic and problem-solving skills

Ability to learn quickly

Knowledge of Microsoft Office 365 and other popular office productivity solutions

EEO Statement

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Primary Location MA-Somerville-MGB Assembly Row

Work Locations MGB Assembly Row 399 Revolution Drive Somerville 02145

Job Business and Systems Analyst

Organization Mass General Brigham

Schedule Full-time

Standard Hours 40

Shift Day Job

Employee Regular

Job Posting Nov 15, 2024