Location: Somerville,MA, USA
Description:
About Us
As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Womens Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
Were focused on a people-first culture for our systems patients and our professional family. Thats why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentand we recognize success at every step.
Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
The Opportunity
The Applications Coordinator reports directly to an Applications Manager within the Interoperability teams; s/he is part of a team dedicated to configuring, building, testing, Project management, and activating the assigned application database. Applications include: Bridges, Care Everywhere, and Conversion Principal Duties and ResponsibilitiesAct as part of a team of software application and workflow experts to provide design & build expertise to analyze organization's current business practices and translate them into configurations and workflows, for successful product implementation
Ability to help guide decisions using application knowledge and analysis in a timely fashion
Participates in peer review for quality assurance of team member build, and assists with onboarding & mentoring of new team members
Works closely with end users to document business requirements, and translates those requirements into functional specifications and/or system build/configuration for the software application
Develops and executes test plans and performs other software quality assurance tasks
Provides ongoing support of the software applications by identifying and resolving issues, and escalating as needed for timely resolution
Provides high quality, customer-focused services
Provides Project Management to the team
Runs reports, updates tables and performs other tasks associated with the ongoing operation of the software environment
Participates in regular team meetings to discuss team activities, issues and updates
Acts as team delegate/representative at department, project or other meetings, as assigned
Participates as needed with review of the training curriculum and end user documentation for the applications user community
Uses the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
Other duties as assigned
Qualifications:Qualifications
Bachelors Degree required 5+ years of healthcare information technology experience A combination of education and experience may be substituted for requirements
Must obtain Certification as outlined by program requirements
Skills for Success
Experience in the development, support or operation of software applications in a healthcare setting
Excellent oral and written communication skills
Excellent Project Management skills
Strong interpersonal skills to effectively communicate with both technical and non-technical staff
Demonstrated analytic and problem-solving skills
Ability to learn quickly
Knowledge of Microsoft Office 365 and other popular office productivity solutions
Working Model
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
Primary Location MA-Somerville-MGB Assembly Row
Work Locations MGB Assembly Row 399 Revolution Drive Somerville 02145
Job Business and Systems Analyst
Organization Mass General Brigham
Schedule Full-time
Standard Hours 40
Shift Day Job
Employee Regular
Job Posting Oct 21, 2024