Job DetailsJob Location ASSA ABLOY Fenestration Corporate - Rochester, NY Position Type Full Time Education Level None Salary Range $70,000.00 - $85,000.00 Travel Percentage Negligible (10% -15%) Job Category Engineering Description ASSA ABLOY is a global organization with over 50,000 employees across more than 70 countries. Every day, we help billions of people move through a safer, more open world with ease. ASSA ABLOY Fenestration defines our local area of expertise within our vast, global organization. Our company name distinguishes our team from other ASSA ABLOY companies. The Interlock and Caldwell brands remain integral to our company as product brands. They preserve the proud heritage of the Interlock brand, founded in New Zealand in 1961, and the Caldwell brand, founded in Rochester, New York in 1888. Position Summary This position will serve as a Technical Engineering representative for our products to our customers. The Application Engineer will be responsible for developing solutions and ensuring timely response in support of Sales and Engineering organizations including product application and product design. The position will require comprehensive understanding of our products, manufacturing processes and customer's requirements. Technical skills required are 3D CAD expertise, knowledge of mechanical devices, manufacturing process and assembly. Essential Job Functions and Accountabilities
- Define application direction and engineering solutions for customer projects using CAD (SolidWorks) and design calculations (Excel). Create and manipulate complex spreadsheets (VBA a Plus)
- Serve as technical liaison between our company and customers as it pertains to applications of our products.
- Develop application procedures and application tools for new products
- Design product solutions to meet customer requirements
- Work with Sales, Engineering and customers to define project scope
- Provide same-day response to customer technical inquiries
- Provide technical guidance & product support to Customer Service organization
- Provide project status updates for Sales and Engineering managers
- Request and perform mechanical testing and evaluation of products
- Document application reports and procedures
- Travel as required for customer introductions, start-ups, servicing issues and industry events
QualificationsKnowledge, Skills, and Abilities
- Product application and design experience focused on mechanically based products with a documented track record of success. Minimum of 2 years is required
- An understanding of manufacturing processes including CNC, metal stamping, spring winding and plastic molding. Prior Product Design Experience is a plus
- Proficient with hand tools and measurement devices such as: drills, wrenches, screwdrivers, saws, micrometers and calipers.
- Prior experience with Customer management
- Demonstrated ability to successfully work with multiple non-technical employee groups (sales, purchasing, customer service...)
- Effective communication skills (verbal and written) across a broad network of people (customers, management, peers, support staff)
- Effective time management skills; support multiple projects concurrently
- Limited travel within North America
- Proficient in English language
Educational & Certification Requirements
- Bachelor of Science in Mechanical Engineering (BSME)
Software Skills
- Minimum 1-3 year of 3D CAD (preferably SolidWorks)
- Proficient in use of Excel required; knowledge of VBA is preferred
- Proficient in use of MS Office Suite
At ASSA ABLOY, we believe our greatest asset is our people, and we strive for competitive compensation plans to attract the best talent. The salary range provided is a good faith estimate of what our ideal candidates are likely to expect, and we take into consideration a broad scope of factors, including but not limited to: skill sets, experience and training, education, licensure and certifications, and other business and organizational needs. In addition, we provide a comprehensive benefits package and paid time off.