Application Support Engineer II
- Supports R&R, Cyber, EOL, FAOS, DR and all other application related control functions for 3 applications in Data Solutions Engineering.
- Provides developer and solutions capabilities within the engineering team.
- Performs moderate to complex troubleshooting as a subject matter expert in one or more applications.
- Maintains and supports applications and their operating environments.
- Responds to alerts, performs root cause analysis and uses procedures and documentation for issue resolution.
- Works to ensure appropriate monitoring and alerting setup.
- Monitors applications and respond to incidents.
- May lead or partner with other team members on the analyzing of moderate to complex issues.
- Perform ongoing health checks and validations after changes or significant incidents.
- Provides input and recommendations for technical solutions on application problems.
- Perform diagnostics and troubleshooting for more complex issues.
- Escalate to second level application or infrastructure support when necessary.
- Designs and implements automation for manual processes.
- May mentor or provide guidance for junior team members.
Experience
- Bachelor's degree in computer science or a related discipline, or equivalent work experience required.
- 2-5 years of experience in applications support or production environment required
- Application ownership production support experience
- Must have at least general knowledge on development side
- ETL experience (Pentaho preferred)
- Oracle experience (currently using TOAD)
- SQL experience (will not be asked to create from scratch)
- Python is a PLUS
- Financial services experience/knowledge is a plus but not required
- Willing to train a candidate as long as the candidate expresses the soft skills (willingness to learn, motivated to search for answers on their own)
Schedule
- 2+ days per week in Pittsburgh office... M-F daylight hours, no weekends
- Contract to Potential Hire
Required Skills : Bachelor's degree in computer science or a related discipline, or equivalent work experience required. 2-5 years of experience in applications support or production environment required Application ownership production support experience Must have at least general knowledge on development side o ETL experience (Pentaho preferred) o Oracle experience (currently using TOAD) o SQL experience (will not be asked to create from scratch) o Python is a PLUS Financial services experience/knowledge is a plus but not required Willing to train a candidate as long as the candidate expresses the soft skills (willingness to learn, motivated to search for answers on their own -contract with potential to extend and go perm. -2 days on-site in Pittsburgh -M-F daylight hours -no weekend workBackground Check :YesNotes :Selling points for candidate :-contract with potential to extend and go perm. -2 days on-site in Pittsburgh -M-F daylight hours -no weekend workProject Verification Info : The information provided below is for Apex Systems AV use only and is not to be distributed publicly, or to any third party. Any distribution of the below information will result in corrective action from Apex Systems Vendor Management. MSA: Blanket Approval Received Client Letter: Will Not Provide Candidate must be your W2 Employee :YesExclusive to Apex :NoFace to face interview required :NoCandidate must be local :YesCandidate must be authorized to work without sponsorship ::NoInterview times set : :NoType of project :Master Job Title :Branch Code :