Application Technology Management (Multiple Positions)
: Job Details :

About the roleJob Description Summary: Participate in business requirements gathering and support the solution design through multiple waves of application migrations to the BMC Change tool. Provide BMC Change application support tasks. Liaison between Ford and Managed Service team in providing user support. Develop and maintain training documentation to train users as more teams transition to the new BMC Change tool. Lead training sessions for Change Process and usage of BMC Change in global regions. Provide data analysis and review with Change Management Supervisor/Owner/Champion. Generate monthly KPI reports and any ad hoc reports requested by customers. Serve as the Point of Contact for Global BMC Change customers, facilitate enrollments, and provide guidance on the process and procedures. Produce monthly Change Process Summary Report and provide the analysis on the problem areas to the leadership team. Engage Service/Functional Managers as necessary and obtain details behind the KPI status. Provide day-to-day support, recommendations and guidance to teams globally to aid in the successful execution of Change Management. Reports to company headquarters in Auburn Hills, MI. Roving employee - will work at various unknown client sites throughout the U.S. for up to 100% of the time. Must be willing to travel anywhere in the U.S. and may be assigned to work at client sites across the U.S. Qualifications: Master's degree in Engineering (any), Computer Science, IT/IS, Operations Management, Data Analytics, Business Analytics, Telecommunications, Electrical or Electronics or related field of study and two (2) years of experience in the job offered or related occupation in which the required experience was gained. In lieu of a Master's degree in Engineering (any), Computer Science, IT/IS, Operations Management, Data Analytics, Business Analytics, Telecommunications, Electrical or Electronics or related field of study and two (2) years of experience, the employer will also accept a Bachelor's degree in Engineering (any), Computer Science, IT/IS, Operations Management, Data Analytics, Business Analytics, Telecommunications, Electrical or Electronics or related field of study and two (2) years of experience in the job offered or related occupation in which the required experience was gained. In lieu of a Master's degree in Engineering (any), Computer Science, IT/IS, Operations Management, Data Analytics, Business Analytics, Telecommunications, Electrical or Electronics or related field of study and five (5) years of experience in the job offered or related occupation in which the required experience was gained. Must have demonstrated experience with: IT operations; Change Management (ITIL) process; Data Center Operations; BMC Remedy; HP OMI; Data Analytics; SOX; GxP controls; and Applications and/or infrastructure change management. Salary offered for the position is: $122,262.00 - $127,262.00/year. Primary Work Location: 900 N Squirrel Rd, Suite 300, Auburn Hills, MI 48326. Reports to company headquarters in Auburn Hills, MI. Roving employee - will work at various unknown client sites throughout the U.S. for up to 100% of the time. Must be willing to travel anywhere in the U.S. and may be assigned to work at client sites across the U.S. Additional Locations: N/A Work Shift: Not Specified To apply, mail resume to Akkodis, Inc., Attn: HR, 900 N Squirrel Rd, Suite 300, Auburn Hills, MI 48326, OR submit a resume to OR submit a resume to Must reference Job Title & Job Code: NA04713. EOE.Posting date: 12-25-2024