Application Engineer
The Application Engineer is responsible for providing primary functional solutions and support for more than one of Business Applications used in Taghleef Industries, by understanding business processes, end user requirements, and a detailed understanding of purchased or in-house developed applications. This role is responsible for analyzing current processes and recommending process enhancements.
The Applications Engineer is also responsible for understanding integration implications with all functional areas. Additionally, this role provides secondary Functional leadership for multiple Business Applications. This role provides 2nd tier support for Help Desk tickets, generates Functional Specifications, and performs Acceptance Testing of new or enhanced applications.
Responsibilities:
- Resolve Tier 2 user system problems by gaining and applying expertise in:
- SAP Enterprise Resource Planning
- Honeywell OptiVision Manufacturing Execution System
- SAP Business Warehouse
- SAP Business Objects
- Other applications or toolsets are used to support the business.
- Assist Project Leader with feasibility studies, scope of projects and prioritization of project deliverables.
- Creates detailed Business Requirement documentation in the form of Functional Specifications.
- Provides analytical support to the functional areas by coordinating reporting and data extraction needs.
- Participates in Acceptance testing and Full Process Testing.
- Provide End User training and responsible for creation of End User and System documentation for applications.
- Effective participation in a team environment.
- Learning and applying Taghleef development methodologies.
- Train, support, install, and develop/recommend new software / hardware solutions for the end users.
- Maintain professional communications with all levels of the organization.
- Some after-hours support may be required at times.
- May be required to perform other related duties as assigned.
Requirements:
- Bachelors degree in Computer Science, Information Technology, or a related field.
- Minimum of 5-7 years of experience in Business Applications in a Manufacturing environment preferred.
- SQL query and Microsoft Office experience preferred.
- Preference given to SAP experience, but any ERP system experience is desired.
- Strong problem-solving skills and the ability to troubleshoot complex issues.
- Excellent communication skills and the ability to work collaboratively with cross-functional teams.
- Strong project management skills and the ability to manage multiple tasks simultaneously.
- Primarily office-based with occasional requirements to visit manufacturing sites.
- On-call availability may be required for critical network issues and emergencies.
- Ability to travel up to 15%
Taghleef is a Drug-Free Workplace - Must pass a pre-employment drug screen and background check.
Taghleef Industries, Inc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
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